Dental Business Coordinator/Dental Assistant (Full-time 2+yrs exp required) - Little Roots Pediatric Dentistry - Cleveland, OH

About Us: We are a startup pediatric dental office in the West Cleveland area seeking a fun, motivated, and experienced team member to join our growing practice! At our office, we provide exceptional patient care in a welcoming, child-friendly environment. We are looking for individuals who share our commitment to creating positive experiences for children and their families while supporting our vision of compassionate, high-quality dental care. As a small, close-knit team, we value collaboration, flexibility, and a positive attitude. If you enjoy working with children, building relationships with families, and helping create an exceptional patient experience, we would love to hear from you! We look forward to welcoming the right person to grow with our practice and help make a difference in the lives of our patients every day. Job Description: We are seeking a motivated and skilled individual to join our team as a Dental Business Coordinator/Dental Assistant . In this dual role, you will play a key role in ensuring the smooth operation of our growing practice while providing exceptional customer service to our patients. Responsibilities: Greet patients warmly, help them fill out forms, and advise them of office policies and patient care procedures Schedule, cancel, and reschedule patient appointments and make reminder phone calls Calculate fees, coordinate financial agreements, and process payment including cash and credit card transactions File insurance claims forms for completed dental care, determine billing codes, and follow up with dental insurance companies Prepare patient charts and daily schedules for the dentist, hygienists, dental assistants, and dental team members Update dental charts and patient electronic records with x-rays, treatment plans, and financial/ insurance information Lead administrative duties such as filing, mailing, and patient file creation as needed Maintain a clean and welcoming dental front desk area, coordinate vendors and suppliers, and order dental front office and treatment supplies Requirements: A high school diploma or equivalent is required At least 2 years of experience in dental office environment is needed - preferably as a dental coordinator or front manager; but also, as a dental assistant Computer proficiency with MS Office, and with Dental Practice Management software is necessary with additional training available Understand dental front office procedures, human resources and OSHA regulations, dental coding and terminology, and best practices in treatment coordination, scheduling, and dental charting Possess high-level communication skills, problem-solving, organization, and exceptional customer service skills Benefits: Competitive pay based on experience Paid time off 6-7 paid holidays that fall on a workday Uniforms Opportunities for professional development and advancement Equal Opportunity Employer: We are an equal opportunity employer committed to diversity, inclusion, and equity in the workplace. We encourage qualified individuals of all backgrounds to apply. Join our team and help us deliver exceptional dental care and service to our patients! Pay: $22.00 - $25.00 per hour Work Location: In person

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