Experienced Dental Receptionist - Center of Dental Professionals - Midvale, UT

Our Vision We envision a workplace where clarity, purpose, and integrity guide everything we do. A place where every team member understands their impact, feels valued, and is proud to be part of something bigger than themselves. For patients, that means no one is left suffering in dental pain because they “couldn’t get in.” Our Mission Get people out of dental pain today. Dental Care Now is an on‑demand, fee‑for‑service clinic that offers same‑day appointments and treatment for urgent dental problems. We operate 7 days a week, with extended hours, so we can be there when patients need us most. Our Values Serve with Heart: Every patient gets our full attention and genuine care. We treat people like they matter, because they do. Bring the Energy: We show up positive, enthusiastic, and ready to help. Our attitude is contagious and sets the tone. Own Your Integrity: We do what is right, tell the truth, and keep our word with patients and with each other. Always. Raise the Standard: We take pride in being the best at what we do. Every patient deserves our best, so that is what we give. Expectations are clear, progress is mandatory, support is given. The role You are the heartbeat of the practice. You are the first voice patients hear and the last smile they see. You own the experience from first call to checkout so patients in pain feel calm, informed, and confident saying “YES” to the care they need today. What Winning Looks Like in Your First 90 Days You answer 95%+ of calls on the first ring during your shift and return missed calls within 60 seconds. 100% of patients asked for a review. Patient reviews mention you by name for being “kind,” “helpful,” or “made it easy.” Schedule & Pace Mon: 10AM - 7:30PM Tue: 11AM - 7:30PM Wed: 12PM - 7:30PM Thur: 11AM - 7:30PM Friday: 1:30 - 7:30PM This role is for you if You like being “the person on the phones” and taking charge of the front. You get energy from a busy lobby, ringing phones, and solving problems fast. You take feedback well and like being measured on clear numbers. This Role Is Not For You If You bring drama or gossip into the workplace. Can't follow a proven script Want or need to be micro-managed What You Will Do Greet patients warmly and create a welcoming, professional environment. Answer inbound calls, triage urgent needs, and book same‑day and next‑day visits. Maintain accurate patient records and HIPAA compliance. Coordinate with the clinical team to keep patient flow smooth and on time. Check in patients for their appointments (Paperwork and fee's) Qualify patients for financing Confirm appointment and lab cases Keep from desk organized to an impeccable standard Requirments 2+ years of dental front office experience Bilingual: Fluent in English and Spanish Warm, confident communicator on the phone and in person. Highly organized with strong attention to detail. Team player who knows how front desk drives the practice’s success. knows Dentrix What We Offer Dental benefits after 90 days. PTO accrual starting at 90 days. Supportive, drama‑free team culture. Serious opportunity to grow with a rapidly expanding urgent‑care focused practice. Pay Start at $18. Negotiable DOE and skills Job Type: Full-time Pay: $18.00 - $25.00 per hour Benefits: Dental insurance Paid time off Professional development assistance Application Question(s): How you presented treatment to patients? Experience: Dental office reception: 4 years (Required) Language: Spanish (Preferred) Work Location: In person

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