Dental Billing & Front Desk Support Specialist - Cobalt Dental Care - Louisville, KY

Cobalt Dental Care is seeking an experienced Dental Billing Specialist & Front Desk Support professional to join our team. This position is ideal for someone with a strong background in dental insurance, billing, and patient account management who also enjoys providing excellent customer service at the front desk. This is not an entry-level position. Applicants must have working knowledge of Dentrix and Vyne and be comfortable managing multiple responsibilities in a fast-paced dental practice. Responsibilities: Dental Billing & Insurance Submit, track, and follow up on dental insurance claims Verify patient insurance eligibility and benefits Prepare and submit pre-authorizations Review and post insurance payments and EOBs Appeal denied claims and resolve claim discrepancies Maintain insurance aging reports and accounts receivable Communicate with insurance companies regarding outstanding claims Process patient statements and collect outstanding balances Ensure accurate patient account documentation Front Desk Support Answer phones and assist patients professionally Schedule and confirm appointments Check patients in and out Collect patient payments and co-pays Assist with treatment scheduling Maintain accurate patient records Provide exceptional customer service while supporting the clinical team Required Qualifications Minimum of 2 years of dental billing and insurance experience Proficient in Dentrix Practice Management Software (Required) Experience using Vyne for insurance attachments, claims, and payment processing (Required) Strong understanding of dental insurance plans, CDT coding, EOBs, and claim submission Excellent communication and customer service skills Strong organizational skills with exceptional attention to detail Ability to multitask and prioritize in a fast-paced environment Professional, dependable, and team-oriented attitude Preferred Skills Insurance appeals and claim resolution Accounts receivable management Treatment plan presentation and financial arrangements Knowledge of PPO, Medicare Advantage, and fee-for-service dental plans What We Offer Competitive compensation based on experience Paid holidays Paid time off Continuing education opportunities Supportive and collaborative team environment Modern, technology-driven dental practice Opportunity for long-term growth and advancement If you are an experienced dental billing professional who is proficient in Dentrix and Vyne and is passionate about providing outstanding service to patients, we'd love to hear from you. Pay: $21.00 - $26.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Paid time off Parental leave Professional development assistance Tuition reimbursement Work Location: In person

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