Dental Front Office (Treatment Coordinator: Implant Surgical Center) - Forever Smiles Dental Implant Center - Jacksonville, FL

Join One of Florida's Premier Full-Arch Dental Implant Centers Forever Smiles Implant Center is a specialty surgical practice dedicated exclusively to full-mouth dental implant treatment. We are not a general dental office. Every patient who walks through our doors is making a life-changing decision, and we believe their experience should reflect the quality of the care they receive. We're looking for an exceptional Office Administrator to become the administrative leader of our practice. This is a key leadership position for someone who enjoys taking ownership, solving problems, and creating an outstanding patient experience. If you're the type of person who notices details others miss, thrives in a fast-paced environment, and enjoys leading from the front, we'd love to meet you. What You'll Do Lead the day-to-day operations of our front office Create an exceptional patient experience from the first phone call through treatment completion Coordinate complex surgical schedules Manage patient communication through our CRM (Open Dental) Prepare financial agreements and review treatment financing with patients Process insurance claims and follow up on outstanding claims Coordinate with the clinical team to ensure seamless patient flow Maintain administrative systems, reports, and office organization Help build a culture of professionalism, accountability, and excellence We're Looking For Someone Who Has previous dental front office or dental administration experience Is highly organized and detail-oriented Communicates confidently and professionally Enjoys leading and helping others succeed Can prioritize multiple tasks without becoming overwhelmed Takes ownership instead of waiting to be told what to do Is comfortable with technology, CRM software (Open Dental), scheduling systems, and learning new processes Maintains a calm, positive attitude under pressure Bonus Experience Dental insurance verification and claims Treatment coordination Dental financing Practice management software CRM experience Surgical or specialty dental practice experience What We Offer Competitive salary based on experience Performance bonuses Paid time off Paid holidays Health benefits Retirement plan A stable Monday–Friday schedule A modern specialty practice with an exceptional team The opportunity to make a real difference in patients' lives every day This Is Not the Right Position If You... Prefer routine over solving new challenges Need constant direction or supervision Dislike working with patients Struggle with organization or follow-through Aren't comfortable in a fast-paced, high-expectation environment This Could Be the Best Job You've Ever Had If You... Take pride in your work, enjoy being the person everyone relies on, and want to be part of a practice that genuinely changes lives. We're looking for someone who wants a career—not just another front office job. If that sounds like you, we'd love to hear from you. Pay: From $25.00 per hour Benefits: 401(k) Paid time off Application Question(s): How many years of dental front office admin do you have (dental experience is required for this role): Work Location: In person

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