Dental Front Desk Associate--Willing to Train the Right Candidate - Sunga Orthodontics - Chula Vista, CA

Job description We are a private practice, one-doctor orthodontist office in the Eastlake area of Chula Vista, and we are looking for someone awesome to join our Sunga Orthodontics team as a Front Desk Associate! Front Desk Associate Total Compensation: Beginning rate of $17.00-23.00/hour (negotiable based on experience), non-exempt from overtime Retirement plan, paid vacation time, and select paid holidays once eligible Opportunity for continued professional learning and development across all practice disciplines, including orthodontic-specific assisting, treatment coordinating, patient education, front desk, & sales/marketing Dental Assistant Hiring Details: Full Time at 36 hours each week, variable based on business needs (closed Sat/Sun) Reports directly to Johnathan Yau, Manager/Treatment Coordinator Start date as soon as able, position will be closed once a candidate is offered and accepts conditions of employment Open to internal and external candidates Front Desk Associate Job Summary: Our Sunga Orthodontics Front Desk Associate is a position that plays a key role in positively representing our practice to our community. Your typical day will consist of communicating with our patients, their families, and your fellow team members in a variety of ways. Your daily focus will be striving to exceed clinical & patient experience expectations. Front Desk Associate Responsibilities & Duties: One-on-one patient contact including but not limited to: scheduling, appointment check in/out, and phone/text/email correspondence Correspondence with dental professional partners to effectively coordinate patient care Support and assist clinical team as needed, including but not limited to: sterilization, and workstation prep/turnover Effectively utilize technology tools, including Patient Management Systems (Dolphin), the internet, and other programs/software Front Desk Associate Desired Skills & Qualifications: 6-12 months dental office experience preferred (not required) Current Basic Life Support (BLS) certification issued by ARC, ASHI, AHA, ADA-CERP, or AGD’s Program Approval for Continuing Education preferred (not required) High School or equivalent completed education required Proficient and comfortable utilizing computers and other technology tools Intuitive and enthusiastic in terms of providing an immediately positive first impression, caring for others, the desire to help, and friendliness Organized with attention to detail Passion for utilizing effective communication and collaborative teamwork to achieve business goals—a “go-getter” Willingness to learn, adapt to, and execute office best practices and procedures Comfortable in conversational and professional communication QUESTIONS? Please contact Johnathan Yau at (619) 591-5950 2529 Windward Way, Chula Vista, CA, 91914; (619) 591-5950; sungaortho.com Equal Opportunity Employer, applicants not meeting minimum requirements may not receive a response. Updated 13Jul2026 Job Type: Full-time Pay: $17.00 - $23.00 per hour Benefits: 401(k) Employee discount Paid time off Professional development assistance Application Question(s): Available Monday-Friday 9:00 AM-6:00 PM? Education: High school or equivalent (Required) Experience: Dental office: 1 year (Preferred) Language: English (Required) License/Certification: BLS Certification (Preferred) Work Location: In person

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