Front Desk Dental Office Coordinator - Rock River Oral Surgery - Rockford, IL

Overview We are seeking a dedicated and detail-oriented Dental Office Coordinator to join our team. This role is essential in ensuring the smooth operation of our dental practice and providing exceptional service to our patients. This position is ideal for someone who thrives in a high-volume environment, has excellent organizational skills, and enjoys providing exceptional patient care from the moment patients walk through our doors. Responsibilities Manage front desk operations, including greeting patients and answering multi-line phone systems. Schedule appointments and manage the dental office calendar efficiently. Perform insurance verification and assist patients with billing inquiries. Maintain accurate medical/dental records and documentation review, ensuring compliance with HIPAA standards. Demonstrate excellent customer service skills while addressing patient needs and concerns. Collaborate with dental professionals to ensure optimal patient care. Requirements Previous experience in a dental office or clinic setting is required. Familiarity with dental terminology and health information management is essential. Bilingual candidates are encouraged to apply for enhanced patient communication. Excellent phone etiquette and interpersonal skills are a plus. Knowledge of medical/dental billing procedures and insurance processes is advantageous. Ability to work independently as well as part of a team in a fast-paced environment. Strong organizational skills with attention to detail in all tasks. Join our team as a Dental Office Coordinator where you can contribute to providing outstanding dental care while growing your career in the healthcare field. We look forward to welcoming a new member who shares our commitment to excellence in patient service. Job Type: Full-time Pay: $18.00 - $25.00 per hour Benefits: 401(k) Paid time off Work Location: In person

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