Dental Front Desk Receptionist - Refine Dental Studio - Bethpage, NY

Job Overview We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in providing exceptional customer service and ensuring smooth office operations. The ideal candidate will possess strong organizational skills, be proficient in various office software, and have experience managing front desk duties in a fast-paced environment. Bilingual candidates are highly encouraged to apply, as effective communication is key in this position. Administrative & Office Management Check patients in and out efficiently. Update and maintain accurate patient records in dental software Must understand insurance to Collect co-pays, balances, and process payments (cash, card, financing platforms). Generate daily reports such as end-of-day reconciliation and deposit summaries. Maintain cleanliness and organization of the front desk and waiting area. Verify dental insurance eligibility and benefits prior to appointments. Understand PPO, HMO, Medicaid, fee-for-service, and discount plans. Input and update insurance information in the system accurately. Submit insurance pre-authorizations and follow up on pending claims. Explain insurance breakdowns, coverage percentages, and patient portions clearly. Job Types: Full-time, Part-time Pay: $24.00 - $27.00 per hour Benefits: Dental insurance Employee discount Paid time off Work Location: In person

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