Seeking Dental Receptionist / Front Desk for our Los Angeles, CA dental practice

Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team.

Who We Are

At our practice, we're dedicated to creating a welcoming environment where patients feel valued and supported throughout their dental journey. Our state-of-the-art facility is designed to promote comfort and efficiency, featuring the latest advancements in dental technology. We pride ourselves on fostering long-term patient relationships built on trust and exceptional service.

Who We're Looking For

We invite motivated professionals who share our vision of delivering outstanding dental care to apply. As part of our team, you'll enjoy opportunities for professional growth, ongoing education, and collaboration with experienced colleagues. While experience is beneficial, we encourage recent graduates and career changers who demonstrate potential and enthusiasm for excellence in dentistry.

Responsibilities

• Job description:

  Dental Treatment Coordinator

  **Experienced Dental Treatment Coordinator Needed for Growing Multi-Specialty Practice**

  We are seeking an experienced, professional, and patient-focused Dental Treatment Coordinator to join our thriving multi-specialty dental office. The ideal candidate is a strong communicator with a proven track record in case acceptance, patient retention, insurance coordination, and helping practices achieve and exceed production goals.

  This position is ideal for a high-performing treatment coordinator who thrives in a fast-paced environment and is passionate about delivering an exceptional patient experience.

  Key Responsibilities:

  Present treatment plans and educate patients on the value and benefits of recommended care. Maintain strong case acceptance rates through effective communication and patient education.
  Provide outstanding customer service and create a positive patient experience.
  Help drive patient retention, referrals, and online reviews.
  Monitor and contribute to daily, weekly, and monthly production and collection goals.
  Verify insurance benefits and accurately explain coverage and financial responsibilities.
  Coordinate financing options and payment arrangements.
  Manage dental billing, claims follow-up, insurance aging, and accounts receivable.
  Work closely with doctors and team members to ensure a seamless patient journey.
  Maintain accurate patient records and documentation.
  Qualifications
  Minimum 3 years of dental treatment coordinator experience preferred.
  Strong PPO insurance experience required.
  Experience with Denti-Cal and private-pay patients required.
  Proven success in case presentation and treatment acceptance.
  Strong knowledge of dental insurance billing, collections, and accounts receivable.
  Experience meeting and exceeding production and collection goals.
  Excellent verbal and written communication skills.
  Highly organized, detail-oriented, and professional.
  Ability to multitask and thrive in a goal-driven environment.
  Eaglesoft experience strongly preferred.
  Spanish bilingual preferred.Potential performance-based bonus opportunities
  Supportive and collaborative team environment
  Long-term growth opportunity within a successful multi-specialty practice

  Work Location: In person