Orthodontic Front Desk Assistant / Patient Experience Coordinator – Part-Time - SmileCrew Services - Clarkston, MI

SmileCrew Orthodontics recently opened a brand-new orthodontic practice in the Clarkston community, and we are looking for a high-energy Dental Front Desk Assistant / Patient Care Coordinator to join our growing team. This is an exciting opportunity for someone who enjoys connecting with people, creating a welcoming environment, and being part of building a strong team culture as we continue to grow. We are looking for someone with positive energy, a warm personality, and a passion for helping patients feel comfortable and cared for. Dental or orthodontic experience is a plus, but we are also open to someone with strong customer service experience who has the right attitude and ability to learn. Schedule: This is a part-time position with a consistent clinic day: Thursdays: 7:30 AM – 5:00 PM (or until all responsibilities are completed) Additional partial days based on practice needs and growth What You’ll Do: Welcome patients and families with a friendly, upbeat attitude Be the first and last impression of SmileCrew Orthodontics Manage patient check-in and check-out Schedule appointments and help maintain a productive schedule Answer phones, respond to texts, and communicate with patients and families Verify insurance benefits and assist families with treatment information Collect payments and support treatment coordination conversations Partner with the clinical team to create a smooth and positive patient experience Help improve processes and contribute ideas as our practice continues to grow What We’re Looking For: A naturally positive, outgoing personality Someone who enjoys working with people and creating great experiences Strong communication and organizational skills Ability to multitask in a fast-paced environment A reliable team player who takes ownership and enjoys helping others Excitement about being part of a growing practice Dental or orthodontic front office experience is preferred but not required. Candidates with strong backgrounds in customer service, hospitality, healthcare, or other patient-facing roles are encouraged to apply. The right person will bring great energy, a willingness to learn, and a commitment to making every patient interaction a positive one. Why Join SmileCrew Orthodontics? Be part of a growing orthodontic practice in the Clarkston community Help shape the culture and patient experience as we continue to expand Work with a leadership team focused on teamwork, support, and development Opportunity for growth as the practice continues to build If you are someone who loves helping people, brings positive energy, and wants to make a difference every day, we would love to meet you! Pay: $16.00 - $18.00 per hour Benefits: Employee discount Paid sick time Application Question(s): What is your desired hourly rate for this position? Are you available to work Thursday 7:30 - 5:00pm/all duties completed? What other time Monday - Friday are you available to work? Work Location: In person

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