Patient Experience Coordinator / Front Desk Dental Representative - MYDDS - Miami, FL

Join Our Team! Patient Experience Coordinator / Front Desk Dental Representative No Dental Experience? No Problem — We Will Train the Right Person! Looking for a career where you can grow, make a difference, and love coming to work every day? At Miami Dade Dental Specialties (MYDDS) , we're searching for an enthusiastic, compassionate, and motivated individual to become the newest member of our growing team. Whether you have dental experience or are looking for an exciting new career, we believe the right attitude, professionalism, and willingness to learn are far more important than previous dental knowledge. If you enjoy helping people, love providing outstanding customer service, and want to grow professionally, we'd love to meet you! Why You'll Love Working With Us ✔ Beautiful, modern, state-of-the-art private dental practice ✔ Positive, supportive, family-oriented team ✔ Digital, paperless office utilizing the latest technology ✔ Paid training and continuous professional development ✔ Opportunities for advancement and promotion from within ✔ Competitive hourly pay plus performance incentives ✔ Appreciation, respect, and recognition for your hard work ✔ A workplace where your ideas and contributions truly matter What Makes Our Office Different? At Miami Dade Dental Specialties, we don't believe you're "just the front desk." You are the first impression our patients receive and one of the most important members of our team. We believe in helping our employees build lasting careers by providing ongoing education, mentorship, and opportunities to grow into leadership roles. We celebrate successes together, encourage new ideas, and genuinely care about our team members as much as we care about our patients. Your Responsibilities As our Patient Experience Coordinator, you'll help create an exceptional experience for every patient by: Greeting and welcoming patients Answering phones and scheduling appointments Verifying insurance eligibility and benefits Coordinating patient appointments and follow-up care Presenting treatment plans and discussing financial options Assisting patients in understanding their insurance benefits Maintaining an organized schedule Supporting our clinical team Delivering exceptional customer service every single day We're Looking For Someone Who Is... ✔ Friendly, outgoing, and compassionate ✔ Positive, dependable, and professional ✔ Organized and detail-oriented ✔ Comfortable learning new technology and software ✔ A confident communicator ✔ A team player who enjoys helping others ✔ Fluent in both English and Spanish Dental experience is a plus—but not required. We'll happily train someone with a great personality, strong work ethic, and a desire to learn. Knowledge of Dentrix, Microsoft Word, and Excel is helpful but not required. Professional Growth This position offers much more than answering phones. You'll receive hands-on training in: Treatment coordination Dental insurance Patient communication Scheduling and office management Customer service excellence Practice operations As our practice continues to grow, we proudly promote from within whenever possible. Continuing Education & Community Involvement We believe learning never stops. The ideal candidate should be open to occasional travel for: Professional educational seminars and continuing education courses Dental conferences and team trainings Community outreach and local marketing events representing our practice These experiences are designed to help you grow professionally while expanding your skills and confidence. Compensation $15–$21 per hour (based on experience) PLUS incentive bonuses for treatment acceptance and practice performance. Our Office We're conveniently located in Miami, just minutes from FIU South Campus, near SW 42nd Street with easy access from SW 127th Avenue, SW 137th Avenue, and the Florida Turnpike. Job Type: Full-Time Schedule: Day Shift Location: In Person – Miami, FL Ready to Grow With Us? If you're looking for a workplace where you'll be appreciated, challenged, supported, and given the opportunity to build a long-term career—not just another job—we'd love to meet you. Please submit: Your resume A short introduction telling us a little about yourself Why you'd be a great fit for our team We can't wait to meet you and welcome you to the MYDDS family! Job Type: Full-time Pay: $15.00 - $21.00 per hour Experience: Customer Service in a Dental Office Environment: 2 years (Preferred) Work Location: In person

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