Part-Time Pediatric Dental Front Office Assistant - Giggles and Smiles - Newtown, PA

Part-Time Pediatric Dental Front Office Assistant Location: Newtown, PA 18940 Schedule: Monday through Thursday, part-time Pay: $17–$20 per hour, based on experience Work Location: In person About the Position We are a warm, family-centered pediatric dental office seeking a friendly, dependable, and organized Front Office Assistant to support our primary front desk team member. This is a part-time support position focused on answering phones, helping families with appointments, greeting patients, and assisting with general front office responsibilities. The person in this role will also occasionally provide primary front desk coverage when the main team member is out of the office. The position also includes occasional local errands and limited, as-needed transportation assistance for the office owner’s children. The ideal candidate is kind, patient, trustworthy, and comfortable working in a busy environment with children and families. Primary Responsibilities Answer incoming telephone calls in a friendly and professional manner Help patients schedule, reschedule, and confirm appointments Greet children and parents when they arrive Assist with patient check-in and front desk organization Take messages and direct questions to the appropriate team member Help maintain a clean, organized, and welcoming reception area Assist the primary front desk team member with administrative tasks Communicate warmly and professionally with patients, parents, and coworkers Occasionally manage the front desk independently when the primary team member is out of the office Occasional Additional Responsibilities Run local office or household-related errands Pick up supplies or other needed items Provide limited, as-needed transportation assistance for the office owner’s children Assist with simple organizational or administrative tasks as needed All approved driving and errand time will be paid at the employee’s regular hourly rate. Mileage for approved driving will also be reimbursed. The Ideal Candidate Has a warm, friendly, and kind personality Enjoys working around children and families Is reliable, punctual, and organized Communicates clearly and professionally Is comfortable answering phones and speaking with patients Can remain calm and helpful in a busy office Is willing to learn scheduling and dental office software Is trustworthy and uses good judgment Works well as part of a team Is comfortable occasionally working independently at the front desk Is comfortable occasionally running errands or providing transportation assistance Requirements High school diploma or equivalent Valid driver’s license and clean driving record Reliable, properly insured vehicle Basic computer skills Strong customer service and telephone skills Ability to pass a background check and driving-record review Professional references Previous experience in a dental office, medical office, reception role, childcare setting, or administrative position is helpful but not required. We are willing to train the right person. This is a nonclinical position and does not involve providing dental treatment. Schedule This is a part-time, in-person position working Monday through Thursday. Specific daily hours will be discussed during the interview process. How to Apply Please submit your résumé along with a brief note describing: Your previous customer service, reception, administrative, dental, or childcare experience Why you enjoy working with children and families Your availability Monday through Thursday Whether you are comfortable occasionally covering the front desk independently Whether you are comfortable occasionally running errands and providing limited transportation assistance We are looking for a dependable and caring person who would like to become a valued, long-term member of our team. Pay: $17.00 - $20.00 per hour Benefits: 401(k) Work Location: In person

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