Dental Front Office/Treatment Coordinator - Central Coast Dentists - Arroyo Grande, CA

Job Summary Our warm, family-focused, single-doctor practice is looking for an experienced Dental Front Office/Treatment Coordinator to join our team! RESPOSIBILITIES Welcome patients warmly and manage the front-desk check-in/ check-out workflow. Present clinical treatment plans and confidently discuss financial options/payment plans. Track pending cases and follow up on unscheduled treatment to boost case acceptance. Optimize the daily provider schedule for maximum productivity. Answer phones, schedule appointments and manage the dental office calendar using Open Dental software. Verify dental insurance PPO benefits, create claims, calculate and collect patient co-pays, process daily payments, and manage on-site patient accounts receivable (A&R). Liaison with external partners. Act as the primary on-site point of contact for our third-party remote billing company. Gather, scan, and securely upload daily clinical notes, day sheets, and insurance documentation to the remote billing portal. Collaborate closely with the remote billing team to resolve insurance claim rejections, patient ledger discrepancies, and missing pre-authorizations quickly. Qualifications Minimum 2+years of prior dental front office or treatment planning experience. Strong working knowledge of dental software, preferably Open Dental software. Excellent communication skills with comfort handling financial closing conversations. Sharp understanding of dental coding, terminology, and insurance reimbursement. Benefits Competitive hourly pay Paid Time Off (PTO) Sick Time Selected paid holidays Please Note: YOU MUST HAVE DENTAL TREATMENT COORDINATING EXPERIENCE TO BE CONSIDERED. We can't wait to meet you! Apply today Pay: $24.00 - $30.00 per hour Work Location: In person

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