Dental Patient Care Coordinator / Front Desk (Full-Time) - Pleasant Street Orthodontics - Concord, NH

Join a team that loves creating beautiful smiles in a positive, patient-focused environment! Pleasant Street Orthodontics is looking for a friendly, organized, and dependable Patient Care Coordinator to join our growing practice in Concord, NH. If you enjoy helping people, thrive in a fast-paced environment, and take pride in providing exceptional customer service, we'd love to meet you! What You'll Do Welcome patients and families with a warm, friendly, and professional attitude Answer incoming phone calls and assist patients with scheduling and questions Verify orthodontic insurance benefits and assist with insurance-related tasks Coordinate patient scheduling and maintain an organized daily schedule Collect payments and assist with financial arrangements as needed Communicate with patients regarding appointments and treatment Work closely with our clinical team to ensure a smooth patient experience Looking for a true team player who is willing to help wherever needed to ensure our patients receive an exceptional experience and the practice runs smoothly. What We're Looking For Excellent communication and customer service skills Strong organizational and multitasking abilities Positive attitude and willingness to be a team player Dependable, punctual, and self-motivated Ability to work independently while collaborating with the team Willing to jump in and help wherever needed to support the team Detail-oriented with strong problem-solving skills Dental office experience and/or a strong administrative, insurance, or financial background required. Orthodontic experience is a plus but not required. What We Offer Competitive pay based on experience and qualifications Four-day work week (Monday–Thursday). Every Friday-Sunday off Paid time off Paid holidays 401(k) with employer matching Dental insurance Complimentary orthodontic treatment for employees and immediate family members Uniform allowance Supportive, team-oriented work environment At Pleasant Street Orthodontics, we believe every team member plays an important role in creating an exceptional patient experience. We're looking for someone who enjoys working as part of a collaborative team, takes initiative, and is willing to jump in wherever needed to help the practice succeed. If you're looking for a long-term career where you can make a difference every day, we'd love to hear from you! Pay: $20.00 - $30.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Free parking On-the-job training Opportunities for advancement Paid time off Retirement plan Uniform allowance Education: Associate (Preferred) Experience: orthodontic office: 1 year (Preferred) dental office: 1 year (Required) Verifying medical or dental insurance benefits: 1 year (Preferred) Ability to Commute: Concord, NH 03301 (Required) Work Location: In person

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