Front Desk Receptionist — Cleveland Center for Integrative Dentistry - CCiD Networks - Cleveland, OH

About us The Cleveland Center for Integrative Dentistry is a fee-for-service biological and holistic dental practice in Mayfield Village. Our patients choose us — often traveling significant distances — for a whole-body approach to oral health. We are not an insurance-driven practice, and our front desk reflects that: unhurried, polished, and personal. What you'll do Welcome patients and create a calm, premium first impression in person and on the phone Field new-patient inquiries and confidently explain our fee-for-service model, including to callers asking about insurance Schedule appointments and manage the clinical calendar to protect treatment time Collect payments at time of service; present treatment fees and financing options clearly and without hesitation Prepare superbills/receipts patients can submit to their own insurance for possible reimbursement Manage intake paperwork, records requests, and patient communications; confirm appointments proactively What we're looking for Minimum 1 year of dental front office experience (required) Genuine comfort discussing fees and collecting payment — our patients invest meaningfully in their health, and confidence at the desk matters Interest in holistic health and wellness; you'll learn why patients choose integrative dentistry and speak to it naturally Warm, articulate phone presence; strong attention to detail and follow-through Benefits Medical insurance In-house dental coverage for you and your immediate family Vision insurance Short-term disability and life insurance 401(k) Paid vacation Why join us Doctor-owned practice with a loyal, appreciative patient base — no insurance phone trees, no volume churn In-house dental care for your whole family — a benefit almost no employer offers Be part of a team practicing dentistry the way it should be done Pay: $20.00 - $24.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Free parking Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Professional development assistance Retirement plan Vision insurance Experience: Dental assisting: 1 year (Preferred) Dental receptionist: 1 year (Required) Work Location: In person

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