Front Office Coordinator

Angel Dentistry | Phoenix, AZ | 85024

Pay: $23–$25 per hour, based on experience

Angel Dentistry is looking for an experienced, compassionate, and organized Front Office Coordinator to join our team! For over 20 years, we've proudly served the North Phoenix community by providing quality dental care with genuine compassion, positive energy, and a welcoming atmosphere.

We're not a corporate dental office. We pride ourselves on building long-term relationships with our patients and our team, creating a supportive environment where quality care always comes first.

We are seeking someone who enjoys building relationships with patients, thrives in a fast-paced environment, and understands that the front office is the heart of an exceptional patient experience.

Position Requirements

• Minimum 1 year of dental front office experience required

• Excellent customer service and communication skills

• Strong organizational and multitasking abilities

• Professional appearance and positive attitude

• Ability to work efficiently in a team-oriented environment

• Dental software experience (Dentrix experience is a MAJOR plus)

• Knowledge of dental insurance, scheduling, and treatment coordination is preferred

Responsibilities

Patient Care & Customer Service

• Greet every patient with a warm, friendly, and professional attitude

• Check patients in and out efficiently

• Assist patients with new patient paperwork, health history updates, and consent forms

• Answer incoming phone calls and respond to patient questions professionally

• Treatment Plan Presentation

• Help create an outstanding experience from the moment patients arrive until they leave

Scheduling & Schedule Optimization

• Schedule new and existing patient appointments

• Confirm upcoming appointments via phone, text, and email

• Fill cancellations and short-notice openings to maintain a productive schedule

• Optimize the daily schedule for doctors and hygienists while minimizing downtime

• Coordinate future treatment appointments and continuing care visits

Administrative Responsibilities

• Verify and update patient demographic and insurance information

• Collect co-payments and patient balances

• Assist with insurance verification and benefit questions

• Present financial arrangements and discuss patient financing options when appropriate

• Maintain accurate patient records

• Communicate effectively with the clinical team to ensure a smooth patient flow

• Support fellow team members and assist with additional front office responsibilities as needed

What We're Looking For

Our ideal candidate is someone who:

• Has a passion for helping people and providing exceptional customer service

• Is dependable, punctual, and detail-oriented

• Has strong communication and problem-solving skills

• Takes initiative and works well independently

• Enjoys working collaboratively in a supportive team environment

• Maintains a positive attitude, even during busy days

• Takes pride in keeping the schedule full, organized, and running efficiently

Schedule

Monday: 8:15 AM – 6:15 PM
Tuesday: 8:15 AM – 4:15 PM
Wednesday: 8:15 AM – 6:15 PM
Thursday: 8:15 AM – 4:15 PM

We are UNABLE to accomodate anything outside of these hours above. The position requires this schedule.

Benefits

Benefits for eligible employees may include:

• Competitive hourly pay: $23–$25/hour based on experience

• Paid holidays

• Paid time off

• Dental benefits

• Retirement plan

• Continuing education opportunities

• Supportive, family-oriented work environment

• Opportunities for professional growth

Join Our Team!

If you're an experienced dental front office professional looking for a long-term opportunity with a practice that values teamwork, compassion, and outstanding patient care, we'd love to hear from you!

Please submit your resume to apply or call Angel Dentistry at 602-788-2008 and ask for Arielle for more information.