Dental Front Office Assistant - Shawn O'Berry DDS - Dana Point, CA

Dental Front Desk Assistant We are looking for an experienced dental front desk assistant who can step into the position and begin contributing from day one. This is not an entry-level position. You must already know Carestream SoftDent and be comfortable handling the daily responsibilities of a dental front office without extensive training. What We Are Looking For The right person is: Friendly, warm, and professional with patients Pleasant to work with and aware of how they affect the office environment Confident without being overbearing Able to communicate clearly without dominating conversations Organized, dependable, and detail-oriented Comfortable working independently Able to recognize what needs to be done and take care of it without constant direction Even better at working interdependently—coordinating with the doctor and team so the entire office runs smoothly The number of years you have worked in dentistry is not important. What matters is that you understand dental front office systems, know SoftDent, and can perform the job effectively from your first day. Responsibilities Responsibilities may include: Answering phones and communicating professionally with patients Scheduling patients appropriately and keeping the schedule productive and organized Checking patients in and out Entering and updating patient information in SoftDent Reviewing the schedule for openings, conflicts, and potential problems Confirming appointments and following up with patients Collecting payments and discussing financial arrangements Working with dental insurance and patient benefits Following up on unscheduled treatment and overdue patients Responding to new patient inquiries Communicating with the clinical team throughout the day Identifying problems and helping solve them before they disrupt the schedule Required Experience Hands-on experience using Carestream SoftDent Previous dental front office experience Ability to begin working with minimal software or front desk training Strong communication and organizational skills Ability to manage responsibilities without constant supervision Our Office Environment Our office is friendly, professional, and patient-focused. We work hard, but we do not want a stressful, chaotic, or unpleasant environment. We value people who are calm, considerate, capable, and easy to work with. We want someone who can help patients feel comfortable while also helping the team stay organized and effective. This position is best suited for someone who enjoys taking ownership of their work, solving problems, and helping an office operate smoothly. To apply, please tell us about your experience with Carestream SoftDent and the front office responsibilities you currently handle. Pay: $25.00 - $35.00 per hour Work Location: In person

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