Front Desk Receptionist- Dental office - Samuel Schuster Family Dentistry - Pomona, NY

Front Desk Receptionist – Dental Office Location: Pomona, NY Job Type Full time Reports To: Office Manager / Dentist Job Summary: We are seeking a friendly, professional, and organized Front Desk Receptionist to join our dental office. As the first point of contact for our patients, you will play a key role in creating a welcoming and efficient environment. You will help manage front desk operations, handle patient communications, and support both administrative and clinical team functions. Experience needed. Key Responsibilities: · Greet patients warmly and professionally upon arrival · Answer incoming phones calls and respond to voicemails at a timely manner · Monitor and reply to office emails and text messages professionally and accurately · Schedule, confirm, reschedule manage patient appointments · Manage check – in and check – out processes · Verify and update patient’s demographics and insurance information · Collect co-pays, process payments, and assist with billing · Maintain a clean and organized front office and reception area · Track sent and outstanding insurance claims; assist with follow up Qualifications: · High School Diploma · Excellent verbal and written communications skills · Ability to manage multiple communication platforms ( phone, email, text) Work Hours: Monday 8:30AM - 6:00PM Tuesday 10:30AM – 7:00PM Wednesday 9:00AM -6:00PM Thursday 8:30AM – 6:00PM Friday 8:30AM – 3:00PM Sunday 8:30AM - 3:00PM Work hours vary seasonally based on needs of the office. Work Location: In person

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