Dental Front Desk Receptionist - Quentin Smile Dental - Brooklyn, NY

Patient Coordinator / Front Desk Quentin Smile Dental Brooklyn, NY 11229 Job Type: Full-time About Us: Quentin Smile Dental is a modern, family-owned dental practice in Brooklyn serving our community for over 25 years. We pride ourselves on providing exceptional patient care in a warm, welcoming environment equipped with the latest dental technology. Position Overview: We are looking for a friendly, organized, and detail-oriented Patient Coordinator to join our front desk team. You will be the first point of contact for our patients and play a key role in ensuring a smooth, positive experience from the moment they call or walk through our doors. Responsibilities: Answer phones, greet patients, and provide excellent customer service Schedule and confirm appointments Verify dental insurance eligibility and benefits Review and process EOBs (Explanation of Benefits) Collect patient payments and manage accounts Enter and maintain accurate patient records in Practice Works (EMR/PMS) Coordinate treatment plans and follow up with patients Handle patient inquiries and concerns with professionalism Maintain a clean, organized front desk area Support the clinical team with administrative tasks as needed Qualifications: Previous dental front desk or patient coordinator experience preferred Familiarity with dental insurance verification and EOBs Experience with Practice Works or similar dental software a plus Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Professional, friendly, and reliable Bilingual (Russian, Spanish, or other languages) a plus but not required What We Offer: Competitive pay based on experience Friendly, supportive team environment Modern office with up-to-date technology Opportunity for growth within the practice Schedule: Tuesday – Friday: 10:00 AM – 6:00 PM Saturday: 9:00 AM – 3:00 PM To apply, please submit your resume. We look forward to meeting you! Job Type: Full-time Pay: $24.00 - $30.00 per hour Work Location: In person

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