Front Desk Receptionist — Live Oak Periodontics & Implant Dentistry - Covenant Rehoboth LLC - Live Oak, TX

ABOUT THE ROLE Live Oak Periodontics & Implant Dentistry is a specialized periodontal and implant practice dedicated to exceptional patient care. We are seeking a detail-oriented Front Desk Receptionist who can navigate the nuances of a specialty dental office — including referral coordination, complex insurance billing, and surgical appointment scheduling — while delivering a calm and reassuring experience for our patients. RESPONSIBILITIES Manage patient check-in/check-out and surgical appointment scheduling Coordinate referrals and correspondence with referring general dentists Verify periodontal and implant insurance benefits; submit pre-authorizations Process patient payments, manage accounts receivable, and post insurance EOBs Maintain organized digital and paper patient records in compliance with HIPAA Answer phones promptly and triage urgent patient needs appropriately Prepare new patient packets and consult documents for periodontal evaluations Support the clinical team in maintaining an efficient daily schedule QUALIFICATIONS Minimum 1 year of dental front desk experience required; specialty dental experience a plus Strong understanding of dental insurance, CDT codes, and periodontal billing preferred Experience with Eaglesoft, or similar practice management software preferred Professional, compassionate communication style Ability to prioritize and manage multiple tasks in a specialty clinical environment Bilingual in English and Spanish strongly preferred High school diploma or equivalent required WHAT WE OFFER Competitive compensation commensurate with experience We don’t offer PTO but we do have holiday pay A collaborative, professional specialty office environment Pay: $14.00 - $20.00 per hour Work Location: In person

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