Lead Dental Business Assistant - SOHDental - Overland Park, KS

Are you an experienced dental business professional who thrives in a fast-paced environment, loves creating an exceptional patient experience, and enjoys leading a team to success? We're looking for a Lead Dental Business Assistant to join our busy, multi-doctor, multi-hygiene practice. This is more than a front office position—it's an opportunity to become a key leader within a growing practice where patient care always comes first. If you're passionate about customer service, have a strong understanding of dental accounts receivable, and enjoy coaching others while keeping the business side of the practice running smoothly, we'd love to meet you. What You'll Do As our Lead Dental Business Assistant, you'll help lead the front office team while ensuring patients receive an outstanding experience from the moment they walk through our doors. You'll be responsible for: Leading and supporting the daily operations of the business office Creating a welcoming, positive experience for every patient Managing dental accounts receivable and maintaining outstanding A/R within industry standards Developing and maintaining efficient payment and collection systems Building positive relationships with patients, teammates, and providers Helping create an organized, collaborative, and accountable work environment Communicating effectively with patients regarding financial arrangements and insurance benefits Identifying opportunities to improve systems and office efficiency What We're Looking For The ideal candidate has: 3+ years of dental (or medical) front office experience , including significant responsibility for dental accounts receivable A proven track record of maintaining healthy A/R and implementing efficient collection systems Outstanding customer service and communication skills Natural leadership abilities with a desire to mentor and support others Strong organizational skills and attention to detail The ability to prioritize, problem solve, and remain calm in a busy environment A positive attitude and team-first mindset Experience building strong relationships with both patients and teammates A desire to grow professionally into future leadership opportunities Why You'll Love It Here We're a large, well-established practice with multiple doctors and hygienists who genuinely enjoy working together. Our team is committed to providing exceptional patient care while creating a supportive, positive workplace where people can grow professionally. We believe the best patient experiences begin with a team that enjoys what they do—and we celebrate our successes along the way. Benefits We value our team and offer a competitive benefits package, including: Competitive compensation based on experience Monthly bonus potential Medical, dental, and vision insurance 401(k) Paid Time Off (PTO) Leadership development and career growth opportunities Ready to Take the Next Step? If you're an experienced dental business professional who is ready to lead, make an impact, and grow your career with an exceptional team, we'd love to hear from you. Apply today and help us continue creating smiles—both for our patients and our team. Pay: From $27.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Experience: Accounts receivable: 3 years (Required) dental or medical business office: 3 years (Required) Work Location: In person

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