Dental Scheduling and Financial Coordinator - Fox Family Dentistry - Springfield, VA

Job Title: Administration and Operations Team (Front Desk): Dental Insurance and Billing Coordinator Location: Springfield, VA Employment Type: Full-time, 100% In-Person Monday-Thursday 7:45am-5:00pm Friday 7:00am-3:00pm About Us: We are a rapidly expanding dental practice known for an authentic culture built on charity, professionalism, teamwork, and a commitment to patient satisfaction. Our fun, engaging, and faced-paced environment is perfect for someone who is looking to grow within the dental field and take their career to the next level. Job Description: We are seeking an experienced Dental Insurance and Billing Coordinator to join our team. The ideal candidate will have a minimum of 1 year of experience in dental billing and insurance benefits and claims coordination. Experience with Patterson Eaglesoft Patient Management System and Vyne Trellis E-Claims is a bonus but not required. The position requires 100% in-office work, and the individual must be ready to work in a dynamic and engaging environment. Responsibilities: ● Manage dental insurance claims (primary and secondary), including processing, tracking, preauthorizations, and follow-ups/resubmissions ● Coordinate billing processes ● Happily engage in patient inquiries related to insurance and billing ● Collaborate with the clinical team to ensure smooth patient check-in and check-out processes ● Maintain accurate records of patient financial accounts with thorough records keeping and note taking. ● Assist with resolving any discrepancies with insurance companies and patient account balances. ● Work with our third party remote accounts receivable team to complete any tasks they need to resolve any outstanding and/or aging accounts. Requirements: ● Minimum 1 year of dental billing and insurance benefits experience ● Familiarity with dental software systems (Patterson Eaglesoft and Vyne Trellis experience is a plus) ● Excellent communication and organizational skills ● Ability to work efficiently in a fast-paced environment ● Strong teamwork and customer service skills ○ Welcoming and engaging tone and delivery both in person and on the phone ○ Able to de escalate any conflict with unhappy patients. ○ Create a feeling of familiarity with each established patient. Benefits (After 90-Day Probationary Period): ● Profit Sharing ● AFLAC Gap Coverage ● Medical Insurance (if requested) ● Paid Time Off ● Personal Days ● Paid Major Federal Holidays ● Clothing Allowance ● Bonus Opportunities Why Join Us? Our practice offers plenty of opportunity for growth and upward mobility. If you are looking to build your career in the dental field or want to continue expanding your skills, this is the perfect role for you. We are hiring right away, so don’t miss out on this exciting opportunity to be part of a team where your contributions make a difference every day! How to Apply: Please submit your CV and a brief cover letter explaining why you are a great fit for our team. We look forward to hearing from you! Pay: $22.00 - $30.00 per hour Work Location: In person

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