Team Lead - Front Desk | Private Dental Practice - Mesa, AZ

Looking for more than just a front desk job?

We're a modern, privately owned dental practice that believes our team is our greatest asset. We work hard, support one another, and genuinely enjoy coming to work each day. If you're an experienced dental front office professional looking for a practice where culture matters, your ideas are valued, and there is room to grow, we'd love to meet you.

We're seeking a full-time Team Lead - Front Desk who is confident, organized, patient-focused, and enjoys leading by example.

What You'll Do

• Lead and support the daily operations of the front office.
• Deliver an exceptional patient experience from check-in to check-out.
• Manage schedules to maximize efficiency for both doctors and hygiene.
• Verify insurance benefits and discuss financial arrangements with patients.
• Assist with treatment acceptance and patient communication.
• Help train, coach, and support front office team members.
• Maintain accurate patient records and ensure smooth day-to-day operations.

What We're Looking For

• Dental front office experience is required.
• Open dental software experience is preferred.
• Experience in all areas of the dental front office is strongly preferred (scheduling, insurance, patient communication, treatment coorditation, and collections).
• Experience in assisting chairside is preferred.
• Leadership or supervisory experience is a plus.
• Excellent communication and customer service skills.
• Positive attitude, strong work ethic, and a desire to continually learn and grow.
• Someone who enjoys being part of a collaborative, team-oriented culture.

Why You'll Love Working Here

• Modern, privately owned practice
• Positive, supportive team culture
• Leadership opportunity with room for growth
• Competetive pay based on experience
• Full-time position

Team that truly values integrity, accountability, and exceptional patient care. If you're looking for a long-term opportunity where you can make a difference, grow professionally, and be part of an amazing team, we'd love to hear from you!

Apply today-we can't wait to meet you!