Dental Front Desk /Patient and Referral Coordinator - - Hopkinton, MA

Dental Front Desk / Patient & Referral Coordinator MetroWest Endodontic Specialists Hopkinton / Marlborough, MA (MetroWest) $20-$28 per hour, based on experience | Full-time About the Position: MetroWest Endodontic Specialists is a modern, patient-centered specialty dental practice. We are looking for a warm, upbeat, highly organized front desk team member who will be an important first point of contact for both our patients and referring dental offices. The right person is friendly and confident on the phone, communicates clearly, enjoys helping people, and can stay organized in a busy office. Dental front desk experience is helpful, but we are especially interested in finding someone with the right personality, professionalism, reliability, and willingness to learn. Responsibilities: · Provide warm, professional communication with patients and referring dental offices. · Answer incoming calls and assist patients with scheduling and general questions. · Coordinate and manage referrals from referring dental offices. · Schedule new patients, emergency visits, and follow-up appointments. · Greet patients and help create a calm, welcoming experience. · Collect co-pays and patient payments as appropriate. · Maintain accurate patient information and records. · Communicate clearly and promptly with the clinical team and referring offices. · Help keep the front office organized and running smoothly. What We're Looking For: · Excellent verbal communication and phone skills. · A genuinely upbeat, friendly, and professional personality. · Strong organizational skills and attention to detail. · Ability to multitask and remain composed in a fast-paced environment. · Reliable, punctual, and comfortable taking ownership of responsibilities. · Comfort working with patients who may be anxious or in dental pain. · Dental or medical front office experience is a plus, but the right candidate can be trained. To Apply Please submit your resume and a brief note telling us about your customer service, front desk, dental, or medical office experience and why you think you would be a good fit for this role. Pay: $20.00 - $28.00 per hour Work Location: In person

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