Dental Patient Coordinator - North Hills Dental Arts - Menomonee Falls, WI

At North Hills Dental Arts , we are dedicated to providing exceptional family and cosmetic dentistry services. Our commitment to patient care and comfort sets us apart in the dental industry, ensuring that every visit is a positive experience for our patients. Position: Front Desk Receptionist We are seeking a Front Desk Receptionist to join our team at North Hills Dental Arts. As the first point of contact for our patients, you will play a key role in creating a welcoming environment and managing a variety of administrative tasks. Your contributions will directly support our mission to deliver outstanding dental care in a friendly, efficient, and patient-focused setting. We are a privately owned and operated dental practice with over 30 years of experience, and we value a family-oriented culture. Office Hours: Monday, Tuesday, Thursday, Friday: 7:45 AM – 5:00 PM (1-hour lunch break) Wednesday: 7:45 AM – 2:00 PM (no lunch break) Key Responsibilities: Greet and assist patients upon arrival to create a welcoming environment. Manage appointment scheduling and patient records using Open Dental. Ensure patient documentation is accurate and complete before their visits. Handle phone inquiries and provide information on services offered. Maintain a clean and professional front desk area. Collaborate with dental team members to ensure smooth patient flow and communication. Assist with billing inquiries and verify insurance information. Support the front office team with insurance and billing tasks to keep patients informed about their treatment. Requirements: Minimum of 3 years of dental office experience as a Front Desk Receptionist or in a similar administrative role. Previous assisting experience is preferred , but not required. Familiarity with Open Dental or similar dental software is highly preferred. Strong attention to detail, especially when reviewing patient documentation. Excellent interpersonal and communication skills to interact effectively with patients and the dental team. Ability to maintain a friendly, professional demeanor in a fast-paced environment. Why Join Us? Work in a family-oriented environment that values teamwork and patient care. Flexible scheduling options for the right candidate. Be part of a f lourishing practice with over 30+ years of success. Opportunity to make a real difference in patients' lives by providing excellent customer service in a healthcare setting. If you’re passionate about helping people, organized, and enjoy a dynamic office environment, we invite you to apply for the Front Desk Receptionist position at North Hills Dental Arts. Join our team and help us continue to provide exceptional dental care to our community! Pay based on experience. Job Type: Full-time Pay: $20.00 - $24.00 per hour Benefits: 401(k) Dental insurance Paid time off Experience: dental: 3 years (Required) Dental assisting: 1 year (Preferred) Ability to Commute: Menomonee Falls, WI 53051 (Required) Work Location: In person

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