Princess Dental Staffing
Dental Treatment Coordinator - NY DENTAL GROUP - Vestal, NY
Permanent Dental Receptionist / Front Desk Job in Vestal, NY

New York Dental Group & Implant Center is seeking a compassionate, organized, and motivated Treatment Coordinator to join our growing team. This is an excellent opportunity for someone who enjoys helping patients achieve life-changing dental outcomes while providing exceptional customer service. As a Treatment Coordinator, you will play a vital role in guiding patients through their treatment journey, helping them understand their treatment options, insurance benefits, and financial arrangements so they can move forward with confidence. Key Responsibilities Present and explain treatment plans clearly and professionally Coordinate patient care from consultation through treatment completion Verify insurance benefits and explain coverage and patient responsibilities Discuss financing and payment options Schedule treatment appointments and manage treatment flow Follow up with patients regarding unscheduled treatment Maintain accurate patient records and documentation Serve as a liaison between patients, doctors, and the clinical team Deliver a high level of customer service and patient satisfaction Help patients feel comfortable, informed, and confident about their care Qualifications Dental office experience preferred Experience as a Treatment Coordinator, Dental Assistant, Front Desk Coordinator, or Dental Hygienist is a plus Knowledge of dental insurance and treatment planning preferred Strong communication and relationship-building skills Excellent organizational and multitasking abilities Professional appearance and demeanor Proficiency with dental practice management software Ability to work in a fast-paced, team-oriented environment What We Offer Competitive salary based on experience Performance-based bonus opportunities Paid time off and paid holidays Continuing education opportunities Supportive and collaborative team environment Career growth opportunities within a respected and growing practice About New York Dental Group & Implant Center For over 20 years, New York Dental Group & Implant Center has been helping patients restore their oral health, confidence, and quality of life. Our practice provides comprehensive dental care, including dental implants, full-mouth reconstruction, cosmetic dentistry, Invisalign®, and general dentistry. We are committed to delivering outstanding clinical results while creating an exceptional patient experience. Pay: $20.00 - $30.00 per hour Work Location: In person
