Dental Front Desk Receptionist - PRO DENTAL - Norwalk, CA

- Greet patients warmly and professionally, creating a positive first impression - Schedule, confirm, and manage appointments using our MOGO practice management/EHR system - Verify dental insurance coverage and clearly explain benefits to patients - Collect payments, process dental billing, and manage collections accurately - Answer phones with excellent etiquette and assist patients with questions and scheduling - Support smooth daily clinic flow by coordinating with the clinical team - Handle general front-office tasks such as filing, data entry, and record management Qualifications - Fluency in Mandarin and English strongly preferred - Prior dental or medical front desk experience preferred (dental experience a plus, but not required) - Familiarity with MOGO or other dental/EHR software a plus - Knowledge of dental insurance, billing, and collections processes - Excellent customer service and communication skills, both in person and by phone - Strong organizational skills and attention to detail Why Join Us Join a friendly, patient-focused team where your contribution is valued from day one. We are committed to an inclusive, supportive workplace where you can grow and make a real difference in our patients' lives. Pay: $18.00 - $22.00 per hour Benefits: Dental insurance Work Location: In person

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