Dental Front Desk Receptionist - Kinston Smiles Family Dental - Kinston, NC

Kinston Smiles Family Dental is looking for a friendly, organized, and dependable Front Desk Receptionist to join our team. We are a busy private dental practice focused on providing an excellent patient experience while maintaining a positive, team-oriented work environment. We are looking for someone who is personable, professional, comfortable multitasking, and enjoys helping patients from the moment they walk through the door. Responsibilities Greet and check in patients in a warm and professional manner Answer incoming phone calls and assist patients with questions Schedule and confirm patient appointments Manage the dental schedule and help keep appointments productive and organized Check patients in and out Collect patient payments and discuss balances Verify and update patient information Communicate with patients regarding appointments, treatment, and follow-up needs Assist with filling cancellations and open appointment times Maintain accurate patient records Work closely with the clinical and administrative teams to ensure a smooth patient experience Complete general front office and administrative duties as needed Qualifications Previous dental front office experience is preferred Bilingual is helpful in this position Excellent communication and customer service skills Comfortable speaking with patients in person and over the phone Strong organizational and multitasking abilities Dependable, punctual, and professional Ability to work well in a fast-paced environment Comfortable learning new systems and office processes Positive attitude and team-oriented mindset Attention to detail and ability to follow through on tasks What We Are Looking For The ideal candidate is someone who takes ownership of their position and understands that the front desk plays a major role in the overall patient experience. We want someone who can stay organized during busy days, communicate confidently with patients, and work collaboratively with the rest of the team. We value employees who are willing to learn, take initiative, and help wherever needed. About Kinston Smiles Family Dental We are a private dental practice that strives to create a welcoming environment for both our patients and our team. Our office is busy, growing, and focused on providing excellent patient care while maintaining a workplace where employees enjoy coming to work. Experience with Open Dental is a major plus. If you are dependable, personable, organized, and looking for a long-term position with a growing dental practice, we would love to hear from you. Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

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