Dental Receptionist/Patient Care Coordinator - Keep Smiling Dental - Clearwater, FL

Front Desk / Patient Care Coordinator Pay: $18.00 – $22.00 per hour (based on experience) Location: Clearwater, Florida Job Type: Full-Time Dr. Laura Habner and team are excited to welcome an amazing Front Desk Coordinator to our warm, patient-focused dental practice in Clearwater! We are looking for someone who brings kindness, energy, professionalism, and positivity to every interaction. Our ideal candidate is organized, detail-oriented, and passionate about making patients feel welcome and cared for from the moment they walk in the door. If you love helping people, enjoy a fast-paced environment, and want an opportunity to grow with a supportive team, this could be the perfect fit for you. Dental experience is a must for this position (preferably 3 years or more experience). Job Responsibilities As the first and last point of contact for our patients, you play a key role in shaping their experience. Responsibilities include: Patient Experience & Reception Greet patients warmly and create a welcoming, friendly environment Check patients in and out efficiently while ensuring accuracy in all details Handle phone calls with professionalism, warmth, and clarity Manage online requests, email and text confirmations, and patient inquiries Scheduling & Practice Efficiency Schedule and confirm appointments to keep the day running smoothly Fill cancellations and maintain a productive schedule using recall systems, follow-up calls, and patient communication Monitor daily flow to help ensure timely patient care Utilize Dental Intelligence patient engagement for patient communication and insurance verification Financial & Insurance Coordination Collect co-pays, outstanding balances, and verify patient financial responsibilities Submit insurance claims, narratives, and required attachments Track unpaid claims and follow up to ensure timely reimbursement Accurately input patient and insurance information into Dentrix Administrative & Team Support Maintain organized and up-to-date patient records Communicate clearly and frequently with both patients and team members Multi-task effectively in a fast-paced environment Assist with various administrative duties to support the practice as needed Dentrix experience is preferred, but not required. A high level of communication skill and impeccable attention to detail are a must. Benefits Paid time off (vacation time) Paid holidays Simple IRA after one year of employment Health insurance (supplement) Dental Benefits Birthday/Annual Anniversary gift Supportive environment that values growth, teamwork, and patient care Ready to Join a Fun, Caring Team? If you're looking for a rewarding role where you can grow, make a difference, and be part of a truly supportive dental family, we would love to meet you! Please send your resume, contact information, and the best time to reach you. Pay: $18.00 - $22.00 per hour Benefits: Free parking Paid time off Work Location: In person

Read More