Dental Front Office Assistant/Insurance Coordinator - - Post Falls, ID

Job Overview Come join our new dental practice in the Stateline area of Post Falls with Dr. Taylor Price! We are seeking a dynamic and detail-oriented Dental Front Office Assistant/Insurance Coordinator. In this role, you will be the welcoming face of our office, ensuring smooth patient flow and exceptional customer service. You will expertly handle insurance processing, billing, and medical records management, contributing to a seamless patient experience. We are investing in top of the line Dental Practice Software and Services to minimize insurance busy work and make work life balance more possible. Your proactive approach and healthcare knowledge will help optimize office operations and improve patient satisfaction. Our goal is to make our office feel like a family both for our team and for our patients. We would love to have you as part of our team! Duties Greet patients warmly, schedule appointments, and manage patient check-in/check-out processes efficiently Interface with Practice Management Software to verify insurance coverage, explain benefits, and assist patients with insurance questions Prepare and submit accurate dental insurance claims using billing software and EMR/EHR systems Review and interpret DRG (Diagnosis-Related Group), CPT (Current Procedural Terminology), ICD-9, ICD-10, and ICD coding to ensure proper billing and reimbursement Follow up on unpaid claims, manage medical collections, and resolve billing discrepancies promptly Maintain organized medical records and ensure compliance with privacy regulations Collaborate with dental team members to coordinate treatment plans and insurance authorizations Skills Strong people skills with great interpersonal communication over the phone and in person. This is by far the most important skill needed for this position. Strong knowledge of healthcare claims management, medical coding (DRG, CPT, ICD-9/10), and medical billing procedures Proficiency in Microsoft Office applications, billing software, EMR/EHR systems, and other medical office technology Deep understanding of health insurance policies, benefits verification, and medical terminology Experience in medical records management, healthcare claims processing, and medical collections Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail Prior experience in dental or medical office settings is highly preferred Join us to be part of a dedicated team committed to delivering outstanding dental care while fostering a positive work environment. Your expertise will help us provide exceptional service that keeps our patients smiling! Pay: $20.00 - $25.00 per hour Benefits: Employee discount Flexible schedule Professional development assistance Work Location: In person

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