Dental Assistant/Receptionist - - Cotulla, TX

Front Desk Associate / Assistant MAA Cotulla Dental (Cotulla Smiles) – Cotulla, TX Position: Front Desk Associate / Assistant Schedule: Part-Time to Full-Time (30–40 hours per week) About Us MAA Cotulla Dental (Cotulla Smiles) is a growing, patient-focused dental practice committed to providing high-quality, compassionate dental care to the Cotulla community. We are seeking a friendly, organized, and motivated Front Desk Associate who is passionate about customer service and enjoys working in a team-oriented environment. Position Summary The Front Desk Associate plays a vital role in creating an exceptional patient experience while ensuring the smooth daily operation of the office. The ideal candidate is professional, dependable, detail-oriented, and able to multitask efficiently in a fast-paced dental practice. Key ResponsibilitiesFront Desk & Patient Relations Greet patients warmly and provide exceptional customer service. Answer incoming phone calls professionally and schedule appointments efficiently. Check patients in and out using the practice management software. Update patient demographic and health information as needed. Maintain accurate and up-to-date patient records. Collect patient payments and provide receipts or billing information. Assist with front office administrative duties, including insurance-related tasks as needed. Coordinate with the clinical team to ensure smooth patient flow throughout the day. Maintain a clean, organized, and welcoming reception area. Office Administration Maintain accurate and organized patient records and documentation. Assist with filing, scanning, and organizing office documents. Monitor office supplies and notify management when supplies need to be ordered. Support daily office operations and assist with special projects as assigned. Help maintain an efficient, organized, and professional front office environment. Team & Community Engagement Work collaboratively with the dental team to provide an outstanding patient experience. Participate in promotional and community outreach activities at least once per month , including visiting local businesses, distributing flyers and business cards, attending community events, and helping promote the practice within the local community. Contribute ideas and efforts to help grow the practice and improve patient satisfaction. Qualifications Previous front desk, receptionist, customer service, or dental office experience preferred. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Comfortable using computers and dental practice management software (Open Dental experience is a plus). Professional appearance, positive attitude, and strong work ethic. Reliable, punctual, and able to work independently as well as part of a team. Bilingual (English/Spanish) is a plus but not required. Benefits Competitive hourly pay based on experience. Performance-based bonus opportunities. Opportunity to obtain a Texas Registered Dental Assistant (RDA) license and expand your career in dentistry. Supportive and friendly work environment. Opportunities for professional growth and career advancement within our practice. The opportunity to make a meaningful impact by serving the Cotulla community. If you are friendly, dependable, organized, and enjoy helping people, we'd love to welcome you to the MAA Cotulla Dental (Cotulla Smiles) team! Job Types: Full-time, Part-time Pay: $9.00 - $15.00 per hour Work Location: In person

Read More