Modern dental facility hiring Dental Receptionist / Front Desk in Mansfield, TX

Our progressive, patient-centered private dental practice is expanding and currently seeking two experienced professionals to join our front office team.

Position Overview:

As we undergo a period of transition—with one of our valued front desk team members retiring and another relocating to a different region—we extend our deepest gratitude for their dedication. We are now eager to welcome new team members who will uphold our commitment to delivering exceptional care and service to our patients.

We seek individuals who embody the following qualities:

• Friendly, approachable, and patient-focused
• Dependable, professional, and collaborative
• Positive with a strong work ethic
• Passionate about delivering outstanding customer service

Key Responsibilities:

• Register patients and ensure all required information is accurately collected.
• Manage incoming calls, providing and gathering essential information from patients.
• Coordinate appointments and cancellations as needed.
• Verify patient insurance eligibility and benefits.
• Calculate co-pays with precision.
• Collaborate effectively with our front office team to maintain seamless operations.

Requirements:

• High school diploma or equivalent qualification.
• Exceptional communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer systems and software, preferably Eagle Soft.
• Familiarity with basic office procedures and equipment.
• Professional appearance and demeanor.
• Prior experience in a dental office is preferred, though we welcome motivated candidates willing to receive training.

Preferred Skills:

• Dental records management
• HIPAA compliance knowledge
• Understanding of dental terminology
• Insurance verification expertise
• Telephone etiquette and communication

Please note that this job description is not exhaustive, and additional responsibilities may be assigned as needed.

Benefits:

• 401(k) retirement plan
• 401(k) matching
• Dental insurance
• Employee discount
• Health saving account