Permanent Dental Receptionist / Front Desk Job in Camp Hill, PA
Dental Front Desk / Patient Care Coordinator Rina Singh DDS West Shore Smiles â Camp Hill, PA We are seeking an experienced, energetic Dental Front Desk / Patient Care Coordinator to join our team. This is a dynamic position and an important role within our dental practice. The right candidate will be personable, organized, confident with patients, and experienced in both dental front-office operations and billing. Dental experience is required. Dental assistants who have significant front-desk experience and are ready to transition into a primarily administrative role are encouraged to apply. Qualifications Minimum 5 years of dental experience required Strong working knowledge of Dentrix Dental billing and insurance experience Experience with insurance verification, patient eligibility, and benefit breakdowns Understanding of dental insurance terminology, coverage limitations, deductibles, annual maximums, and patient financial responsibility Experience with CareCredit Strong communication and customer-service skills Professional, positive, and comfortable interacting with patients both in person and by phone Highly organized with strong attention to detail Able to multitask and work effectively in a busy dental office Key Responsibilities Welcome patients and provide an exceptional front-office experience Answer phones and assist with patient scheduling Verify dental insurance eligibility and benefits Review insurance coverage and estimated patient responsibility Assist with dental billing and insurance-related follow-up Discuss payment options and CareCredit with patients Maintain accurate patient information in Dentrix Help keep the daily schedule organized and productive Communicate effectively with the dentist, hygienists, assistants, and other front-office team members Provide administrative support wherever needed to help the practice run efficiently Who We Are Looking For We are looking for more than someone to simply answer phones and schedule appointments. This person will be a key member of our dental team and will play an important role in the patient experience and the financial health of the practice. The ideal candidate takes ownership of their responsibilities, communicates well, enjoys working with patients, and understands how a well-run front office contributes to the success of the entire dental team. Applicants without dental experience will not be considered. If you have at least five years of dental experience and are looking for a position where your knowledge and experience will be valued, we would love to hear from you. Job Type: Full-time Pay: $20.00 - $31.00 per hour Benefits: 401(k) matching Dental insurance Employee discount Opportunities for advancement Paid sick time Paid time off Paid training Professional development assistance Retirement plan Uniform allowance Experience: dental insurance: 1 year (Required) Dental assisting: 1 year (Preferred) Dental receptionist: 1 year (Required) Ability to Commute: Camp Hill, PA 17011 (Required) Work Location: In person
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