Dental Receptionist - Gregory H Grady DDS PC - Okemos, MI

Are you ready to join a well-established, patient-focused, private dental practice? We serve patients of all ages and generations and truly value building long-term relationships with the families we care for. One of the best parts of this office? We are a practice that emphasizes its quality of care; we wholeheartedly care about our patients and our team! We don’t cut corners and we love modern technologies. You won’t have a boring day here. We’re a warm and effervescent group, and we’d be happy to have you join our team! We'd love to meet you! We are looking for a Business Administrative Team Member who leads with professionalism, warmth, and integrity to be the heart of our front office. We don’t cut corners, we value modern technology, and we love taking care of both our patients and our team. If you are looking for a rewarding role in a practice you can truly be proud of, we’d love to meet you! WHAT YOU’LL DO Serve as the welcoming, poised face and voice of our practice for every patient interaction. Deliver high-touch patient experiences that build trust and long-lasting relationships. Manage front desk administration, scheduling, patient coordination, and account communications with detail and integrity. Verify insurance eligibility and benefits, prepare predeterminations, submit claims, and follow up on outstanding claims. Collect copays and patient balances, review treatment plans and financial arrangements with patients, and confidently answer questions about their accounts. Prepare for upcoming appointments by reviewing schedules, anticipating copays and account needs, and following up with patients as needed. Coordinate labs and patient communication, and describe prescriptions as directed by the clinical team. Collaborate closely with our clinical team to maintain a smooth, efficient daily schedule. HOURS- Approximate arrival and departure Winter: Monday–Thursday 7:30 AM–5:15 PM Summer: Monday–Thursday 6:30 AM–4:15 PM Fridays & Weekends: Closed WHAT WE’RE LOOKING FOR A warm, articulate, and highly professional demeanor. Attention to detail and strong organizational skills. Previous dental front office or administrative experience is preferred (familiarity with Dentrix Hub is a plus). Experience with dental insurance, including eligibility verification, claims, and predeterminations, is preferred. Benefits: 401k PTO Paid Holidays Monthly Bonus Continuing Education Allowance Uniform Allowance Medical Coverage Dental Coverage Extended long weekends on summer Federal Holidays and more My cell number is 618-300-7101. I’d love to chat with you more; feel free to text me! Benefits: 401(k) Dental insurance Health insurance Paid time off Experience: Dental receptionist: 3 years (Required) Ability to Commute: Okemos, MI 48864 (Required) Work Location: In person

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