Dental Treatment and Practice Growth Coordinator - CLD - Chicago, IL

Patient Experience & Practice Growth Coordinator – Dental Chicago Loop | $26–$30/hour + Bonus Opportunities Are you the kind of person who sees an opportunity and takes action — without waiting to be asked? We're a growing, patient-focused dental practice in the Chicago Loop looking for an experienced, outgoing and highly motivated Patient Experience & Practice Growth Coordinator . This is not a traditional receptionist position. We're looking for someone with a great personality who loves connecting with patients, is comfortable discussing treatment and finances, enjoys helping patients say "yes" to care, and wants to play an active role in growing a practice. What You'll Do Convert new patient calls into scheduled appointments Build genuine relationships with patients Present treatment and financial options confidently Help improve treatment acceptance Follow up on unscheduled treatment Reactivate patients Ask happy patients for reviews and referrals Track results and follow through on growth initiatives Identify missed opportunities Collaborate directly with the doctor on ideas to improve the practice Help create an exceptional patient experience from the first phone call through checkout We're Looking for Someone Who Is: Warm, bubbly and naturally engaging Confident and persuasive without being pushy Comfortable discussing money and treatment Goal-oriented and motivated by results Highly organized Excellent at follow-through Proactive — you don't need someone reminding you repeatedly Comfortable being accountable to measurable goals Someone who brings ideas instead of waiting for instructions Excited about helping a small business grow Dental experience strongly preferred. Experience with treatment coordination, dental scheduling, insurance, financing, patient reactivation and dental software is especially valuable. Compensation $26–$30/hour based on experience + performance bonus opportunities If you're looking for more than a front desk job and want the opportunity to make a real impact on a growing practice, we'd love to meet you. Pay: $26.00 - $30.00 per hour Benefits: 401(k) matching Dental insurance Employee discount Flexible schedule Opportunities for advancement Paid sick time Paid time off Professional development assistance Referral program Experience: Dental office: 3 years (Preferred) Work Location: In person

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