Experienced Dental Front Office (Dentrix/Dentrix Ascend Experience Required) - - Phoenix, AZ

Bipar Dental | Paradise Valley, AZ About Bipar Dental Bipar Dental is a premium dental practice in Paradise Valley , built around providing an exceptional experience from the moment a patient walks through our doors. We believe dentistry should feel different. Our goal is to provide a 5-diamond experience —professional, polished, personal, and genuinely welcoming. We are looking for someone who understands that the front office isn't simply about answering phones and checking patients in. You are the first impression of our practice and a huge part of the patient experience. The Opportunity We are looking for an experienced Dental Front Office / Patient Experience Coordinator to join our team. The ideal candidate has hands-on Dentrix Ascend experience , understands the flow of a modern dental practice, and—just as importantly—has an exceptional personality. We're looking for someone who is naturally warm, confident, organized, positive, and genuinely enjoys interacting with people. You should be the type of person who can make a nervous patient feel comfortable, make a returning patient feel remembered, and make every patient feel like they are receiving VIP treatment. What You'll Do Welcome every patient with warmth, professionalism, and genuine enthusiasm Create a polished, high-end patient experience from check-in through check-out Answer phones and communicate with patients confidently and professionally Schedule and manage appointments efficiently Verify insurance and assist with treatment estimates and financial discussions Handle patient questions and concerns with patience and professionalism Manage patient communication, confirmations, recalls, and follow-ups Maintain accurate patient records and documentation in Dentrix Ascend Coordinate closely with doctors and the clinical team to keep the day running smoothly Help patients understand their treatment and next steps Collect payments and assist with financial arrangements Maintain a clean, organized, and professional front office Contribute to a positive team culture where everyone takes pride in the patient experience What We're Looking For Required: Previous dental front-office experience Dentrix Ascend experience is REQUIRED Strong understanding of dental scheduling, insurance, treatment coordination, and patient communication Excellent verbal and written communication skills Strong organizational skills and attention to detail Ability to multitask in a fast-paced dental environment Professional appearance and demeanor Most importantly: A GREAT PERSONALITY. We want someone who is: Naturally friendly and welcoming Energetic and positive Confident without being pushy Warm and personable A great communicator Comfortable talking with people from all backgrounds Calm under pressure Someone who takes ownership rather than waiting to be told what to do Someone who genuinely cares about the experience they create for others Our Standard At Bipar Dental, "good enough" isn't good enough. We are building a practice where patients notice the difference in every detail—from the way they are greeted, to how their questions are answered, to how the entire team makes them feel. If you thrive in an environment where professionalism, hospitality, and attention to detail matter , you'll fit in well here. If you are simply looking for another dental front-desk job, this probably isn't the right opportunity. If you want to be part of a premium dental practice where the patient experience actually matters , we'd love to meet you. Why Join Bipar Dental? Work in a premium dental practice in Paradise Valley Be part of a team committed to delivering a 5-diamond patient experience Modern systems and technology, including Dentrix Ascend A professional, positive, and team-oriented environment Opportunity to grow with a practice that is focused on excellence A workplace where personality, initiative, and patient relationships are genuinely valued To Apply Please submit your resume along with a brief introduction telling us why you think you would be a great fit for Bipar Dental and what great patient service means to you. We're not just hiring a front-office employee. We're looking for the person who will help define the experience our patients have every time they visit us. Pay: $22.00 - $28.00 per hour Benefits: Dental insurance Health insurance Work Location: In person

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