Experienced Bilingual Dental Front Office Treatment Coordinator - Austin 3D Dental - Georgetown, TX

We’re looking for an energetic, enthusiastic, bilingual (English/Spanish), and highly organized Dental Treatment Coordinator to join our busy, fast-paced private practice . The ideal candidate is a confident, results-driven professional who thrives in a high-energy environment and is passionate about helping patients understand and move forward with their recommended dental treatment. You should have excellent communication and patient-relations skills, strong attention to detail, dependable and a genuine desire to create an exceptional patient experience. Key Responsibilities Present and explain treatment plans and recommended procedures clearly and confidently Educate patients on treatment options, costs, financing, and next steps Build trust and establish strong relationships with patients Coordinate treatment from diagnosis through scheduling and follow-up Effectively communicate with patients in English and Spanish Follow up with patients regarding unscheduled and pending treatment Address patient questions, concerns, and objections professionally Help improve treatment acceptance, patient retention, and overall patient satisfaction Coordinate closely with doctors and the dental team to ensure smooth treatment planning and scheduling Maintain accurate patient records and documentation Submit and post insurance claims as needed Handle patient complaints with professionalism and ensure appropriate follow-up and resolution Maintain a high level of quality, accuracy, organization, and professionalism Follow established protocols while using sound judgment and creative problem-solving when necessary Requirements REQUIRED: Minimum 4 years of dental front office experience Bilingual in English and Spanish — required Previous experience as a Dental Treatment Coordinator is strongly preferred Experience working in a busy, fast-paced dental practice Strong understanding of dental treatment plans and procedures Comfortable discussing treatment costs and financial arrangements with patients Strong treatment presentation and case-acceptance skills Proficiency with Open Dental Software Minimum typing speed of 40 WPM Excellent verbal and written communication skills Exceptional interpersonal and patient-relations skills Highly organized, efficient, responsible, and dependable Growth mindset and willingness to learn Strong sense of urgency and ability to prioritize Excellent decision-making and problem-solving skills Strong conflict-management skills Adaptable and comfortable working under pressure Takes ownership of mistakes and actively works to correct them Committed to providing quality service and an exceptional patient experience Schedule Monday–Thursday: 8:00 AM–5:30 PM Friday: 8:00 AM–4:00 PM What We Offer Quarterly bonus opportunities Health insurance after 90 days Paid holidays Paid time off (PTO) Possible 401(k) opportunity in the future Are You the Right Fit? If you’re a bilingual, confident, organized, patient-focused professional who enjoys helping patients understand their treatment and is motivated by results, we’d love to hear from you! Job Type: Full-time Pay: $24.00 - $27.00 per hour Benefits: Dental insurance Employee discount Health insurance Paid time off Application Question(s): How many years of DENTAL treatment presenting experience do you have? Are you familiar with Open Dental Software? What's your highest level of education? Work Location: In person

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