Dental Receptionist - - Virginia Beach, VA

Job Summary Konikoff Cares Dental is seeking a friendly, organized, and highly motivated Dental Receptionist to join our growing team in Virginia Beach. As one of the first people our patients interact with, our Dental Receptionist plays an important role in creating the welcoming, personal experience we want every patient to have. We are looking for someone who genuinely enjoys working with people, communicates confidently and professionally, stays organized in a busy environment, and takes pride in helping an office run smoothly. As a new dental practice, this is a unique opportunity to join our team from the beginning and help establish the culture and patient experience of the office. We believe in building lasting relationships with our patients and creating an environment where people feel comfortable, valued, and well cared for. At Konikoff Cares Dental, we practice relationships, we just happen to do dentistry. Responsibilities Greet and welcome patients in a warm, friendly, and professional manner Create an excellent patient experience from the first phone call through check out Answer incoming phone calls promptly and professionally Schedule, confirm, reschedule, and coordinate patient appointments using Dentrix Ascend Manage patient check in and check out Collect and accurately enter patient information, medical histories, insurance information, and required documentation Verify dental insurance eligibility and benefits Clearly communicate appointment details, treatment scheduling, and financial information to patients Collect patient payments and accurately post transactions Assist with dental insurance claims, billing, and account follow up Maintain accurate and organized electronic patient records Protect patient privacy and maintain HIPAA compliance at all times Monitor the schedule and work closely with clinical team members to keep the day running efficiently Help maintain a clean, organized, and professional front office and reception area Assist with general administrative responsibilities as needed Contribute to a positive, supportive, and team oriented work environment Qualifications Previous dental front office experience is preferred Experience with Dentrix Ascend or another dental practice management system is a plus Familiarity with dental terminology, insurance verification, dental claims, and treatment scheduling is preferred Excellent verbal and written communication skills Professional and confident phone etiquette Strong customer service and interpersonal skills Highly organized with excellent attention to detail Comfortable learning new technology and office systems Ability to multitask and remain composed in a busy environment Dependable, punctual, and willing to take initiative Ability to communicate financial information professionally and comfortably Positive attitude and willingness to work as part of a team What We Are Looking For We are looking for more than someone to simply answer phones and schedule appointments. We want someone who understands that the front desk is an important part of the patient experience. The right person will be welcoming, dependable, organized, professional, and comfortable taking initiative. You should enjoy getting to know patients, helping solve problems, and working closely with the rest of the dental team to keep the office running efficiently. Because we are building Konikoff Cares Dental from the ground up, we are especially interested in someone who is excited about growing with a new practice and helping us create an exceptional experience for our patients from day one. Pay: $18.00 - $22.00 per hour Benefits: 401(k) Health insurance Paid time off Work Location: In person

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