Pediatric Dental Treatment Coordinator/Insurance - Little Town Smiles PLLC - Lakewood Ranch, FL

Patient Care & Insurance Coordinator Little Town Smiles — Pediatric Dentistry Schedule: Monday–Thursday, 7:30 AM–4:00 PM (30-min lunch) Pay: $22–26/hour, based on experience Reports to: Dr. Bui About the role We're looking for an organized, personable front-office professional to be the face of our practice — the first smile our patients and parents see, and the steady hand that keeps insurance, scheduling, and financial conversations running smoothly. This isn't just a check-in desk job: you'll own insurance verification, claims, and patient financial arrangements, so we're looking for someone who's done this before and wants to keep growing. What you'll own Patient Experience Greet patients and parents, manage check-in/checkout, and keep the reception area running smoothly Answer phones, schedule and confirm appointments, and manage the daily/weekly calendar Present treatment plans clearly, using visuals and models to help parents understand next steps Insurance & Billing Verify insurance eligibility and benefits, and explain plan nuances to parents Submit and follow up on claims daily; handle appeals and documentation requests Set up financial arrangements, manage patient balances, and handle billing correspondence Practice Operations Keep patient records accurate and current Maintain a clean, welcoming reception area and patient bathroom Support the clinical team during high-volume periods (light chairside support as needed) What we're looking for 1+ years in a dental (ideally pediatric) front office or insurance coordinator role Confident communicator who can talk parents through both clinical and financial decisions Comfortable owning a full insurance/AR cycle — not just data entry High school diploma or equivalent Why Little Town Smiles Competitive pay based on experience Paid Holidays, Paid Vacation, 401K A supportive team environment where your work is trusted and valued Pay: $22.00 - $26.00 per hour Experience: Dental receptionist: 1 year (Required) Work Location: In person

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