Scheduling Coordinator - Dental Office - Pinnacle Dental Group - Clarendon Hills - New Lenox, IL

Who We Are Lifetime Family Dental is a growing, family-owned dental practice focused on comprehensive general dentistry—from preventive care to restorative and cosmetic treatments. We are committed to delivering an exceptional patient experience while building long-term relationships based on trust and quality care. We are building something special—and we’re looking for someone who wants to grow with us, not just show up. Who We’re Looking For This is not a typical front desk role. We’re looking for a high-energy, driven, and personable Scheduling Coordinator who: Thrives in a fast-paced, patient-focused environment Communicates with confidence, warmth, and professionalism Creates a strong first impression and builds instant rapport Takes ownership from first call → scheduling → patient arrival If you enjoy connecting with people, keeping schedules optimized, and being the first point of contact that sets the tone for the entire patient experience—this role is for you. What You’ll Do Answer inbound calls and convert them into scheduled appointments Manage and optimize the daily and weekly schedule Confirm appointments and reduce no-shows Follow up with unscheduled treatment and incomplete appointments Provide clear, friendly communication with patients at every touchpoint Coordinate with the clinical team to ensure efficiency and flow Maintain a high level of organization and attention to detail Spend a significant portion of your time on the phone What Success Looks Like Keeping the schedule consistently full and productive Minimizing cancellations and no-shows Creating a smooth, stress-free experience for patients Taking ownership of scheduling performance and results Proactively solving gaps in the schedule without being asked Compensation Base: Competitive, based on sales and dental experience ($18-21) What We Value Work ethic over entitlement Accountability over excuses A growth mindset Team players who elevate those around themRequirements Dental experience preferred (general dentistry strongly preferred) Front office or scheduling experience is a plus Excellent communication and emotional intelligence Organized, proactive, and detail-oriented Why Join Us Be part of a growing, patient-centered practice Work closely with an experienced and supportive team Opportunity for financial and professional growth A positive, team-driven environment focused on excellence Hours: Monday: 10:00 am - 6:00 pm (30 min break) Tuesday: 10:00 am - 6:00 pm (30 min break) Wednesday: 10:00 am - 6:00 pm (30 min break) Thursday: 10:00 am - 6:00 pm (30 min break) Friday: 9:00 am - 5 pm (30 min break) This role is for individuals who want more—not average. Pay: $18.00 - $21.00 per hour Benefits: Employee discount Flexible schedule Health insurance Paid time off Professional development assistance Work Location: In person

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