Dental practice seeking Office Manager / Front Desk in Gilbert, AZ

Dental Office Manager
Location: Gilbert, Arizona
Practice: Absolute Dental

Compensation: ~$30/hour – based on experience
Schedule: Monday - Thursday (eventually expanding to Fridays)

We’re looking for a results-driven Dental Office Manager who knows how to balance exceptional patient care with obsession over performance metrics. If you thrive on creating an outstanding patient experience while hitting—and exceeding—practice goals, this is your opportunity to shine.

Why You’ll Love This Role

• A supportive team environment that values growth, integrity, and efficiency.
• The chance to truly own the numbers that drive our success.
• We believe success comes from both happy patients and healthy KPIs. You’ll play a key role in ensuring we excel in our achieving our KPIs like ensuring in leading practices around Over-the-counter collections, Reappointment rates, minimizing cancellation rates, treatment plan acceptance and new patients.

What You’ll Do

• Lead the front office team to deliver a seamless, warm, and professional patient experience.
• Monitor and manage key performance indicators daily, taking action to address gaps.
• Coach team members on best practices for scheduling, collections, and patient follow-up.
• Partner with clinical staff to ensure optimal patient flow and care quality.
• Proactively re-engage past-due patients and activate pending treatment plans.

What We’re Looking For

• Previous dental office management experience with a proven track record of meeting performance goals.
• Strong leadership skills with the ability to motivate and hold your team accountable.
• Excellent communication, organization, and problem-solving abilities.
• Tech-savvy with practice management software (knowledge of [software name] a plus).
• A patient-first mindset paired with a business-oriented approach.

Full benefits package (for 30+ hours/week):

• Medical, Dental, Vision
• 401(k) with 4% match
• Paid Time Off & 7 paid holidays
• Employee Assistance Program: Free confidential counseling and support
• Voluntary benefits: Pet insurance, identity theft protection, and more
• All PPE provided – safe and compliant workplace
• Continuing education opportunities