Front Desk / Patient Coordinator – Pediatric Dentistry & Orthodontics - Kids 1st Pediatric Dentistry, Pllc - Pinellas Park, FL

Pay: $18.00–$24.00 per hour Job Type: Full-time Expected Hours: Approximately 40 hours per week Location: In person – St. Petersburg, FL We’re Growing — and We’re Looking for the Right Person to Grow With Us! Kids 1st Pediatric Dentistry is looking for an experienced, energetic, and highly organized Front Desk / Patient Coordinator to join our team. We are a growing pediatric dental and orthodontic practice serving families throughout the Tampa Bay and St. Petersburg area. We care deeply about creating an exceptional experience for our patients — from the very first phone call to the moment they walk out the door smiling. Our front desk team is the heartbeat of that experience. We’re looking for someone who is warm, confident, dependable, detail-oriented, and able to thrive in a busy environment while still making every family feel genuinely cared for. If you love dentistry, enjoy connecting with people, and want to be part of a team that is building something special, we would love to meet you. What You’ll Be Doing As a Front Desk / Patient Coordinator, you will help create an organized, welcoming, and efficient experience for our patients and team. Responsibilities include: Providing an exceptional first impression in person and over the phone Scheduling and coordinating pediatric dental and orthodontic appointments Managing patient communication, confirmations, and follow-up Verifying dental insurance benefits and understanding coverage Discussing treatment estimates, payments, and financial arrangements with families Collecting payments and maintaining accurate patient accounts Coordinating orthodontic patients and appointments Maintaining accurate patient records Helping keep the schedule productive and organized Communicating closely with clinical team members and doctors Providing outstanding customer service, even during busy days Helping families feel welcomed, informed, and taken care of What We’re Looking For Required: Dental front-office experience Pediatric dental and/or orthodontic experience strongly preferred Strong dental insurance knowledge Experience with scheduling, billing, payments, and patient accounts Excellent telephone and communication skills Strong organizational and multitasking abilities Comfortable working in a fast-paced environment Dependable and punctual Tech-savvy and comfortable learning new systems Big Plus Open Dental experience preferred Experience with Vyne is a plus Bilingual English/Spanish or English/Vietnamese Orthodontic front-office or treatment coordination experience Experience communicating treatment and financial options with parents Someone who naturally looks for ways to help instead of waiting to be asked Who Will Thrive Here You may be a great fit if you: Love working with children and families Have a naturally positive and welcoming personality Take ownership of your responsibilities Notice the little details Can stay calm and organized when things get busy Communicate clearly and professionally Enjoy being part of a close, supportive team Want to grow professionally instead of simply “having a job” Believe an amazing patient experience starts before the patient ever sees the doctor Why Join Kids 1st? We want our team members to enjoy where they work and feel proud of what we are building together. Our team enjoys: A positive, team-focused work environment The excitement of being part of a growing pediatric and orthodontic practice Paid time off Paid holidays Continuing education and opportunities to strengthen your skills Employee discounts Opportunities for growth as the practice continues to expand The chance to make a real impact on children and families in our community Schedule Full-time Approximately 40 hours per week Monday–Friday Two Saturdays a month Primarily 8-hour shifts In-person position Compensation $18.00–$24.00 per hour , depending on dental experience, orthodontic experience, insurance knowledge, software proficiency, and overall qualifications. Interested? We’re looking for someone who truly wants to become part of our team and contribute to the continued growth of Kids 1st Pediatric Dentistry. Please submit your resume along with a brief introduction telling us why you believe you would be a great addition to our practice, our patients, and our team. We can’t wait to meet the next amazing person who will help us take care of our Kids 1st families! Pay: $18.00 - $24.00 per hour Expected hours: 40.0 per week Benefits: Paid time off Work Location: In person

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