Dental Front Desk Receptionist - Smile One - Villa Park, IL

Overview We are seeking a friendly and organized Dental Front Desk Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing excellent customer service and ensuring smooth daily operations. This role involves managing patient appointments, verifying insurance benefits, and presenting treatment plans in a professional manner. Experience with Dentrix Ascend is a plus but not required. If you are detail-oriented, personable, and thrive in a fast-paced environment, we encourage you to apply. Duties Greet patients warmly and professionally upon arrival and departure Call patients to verify and confirm upcoming appointments Verify insurance benefits and explain coverage details to patients Present treatment plans clearly and confidently to patients Schedule patient appointments efficiently using practice management software Manage patient records and ensure accurate documentation Assist with administrative tasks such as answering phones, handling correspondence, and maintaining the reception area Collaborate with the dental team to ensure excellent patient care and experience Requirements Strong communication skills with a friendly demeanor Excellent organizational abilities and attention to detail Ability to multitask in a busy environment while maintaining professionalism Experience with Dentrix Ascend is a plus but not mandatory Prior experience in a dental or medical front desk role is preferred Knowledge of insurance verification processes is advantageous Ability to present treatment plans effectively and confidently Dependability, punctuality, and a positive attitude Join our team and contribute to providing exceptional dental care while working in a supportive environment. We value professionalism, teamwork, and dedication to patient satisfaction. Pay: $24.00 - $29.00 per hour Expected hours: 35.0 – 40.0 per week Benefits: Employee discount Work Location: In person

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