Full Time Dental Receptionist / Front Desk - Bilingual - Harmony Dentistry - Cypress, CA

Are you the person everyone describes as having a contagious smile and a natural gift for making others feel instantly at ease? Do you thrive in a fast-paced environment where your organizational skills can truly shine? We are a high-tech, multi-location private dental practice with a reputation built on over 2,000 5-star patient reviews. We are not a corporation; we are a close-knit team that operates like a family. We are seeking an exceptional Bilingual Dental Receptionist (English/Spanish) to become the face and voice of our Cypress office. In this role, you will be the first point of contact for our patients and play a key role in creating a welcoming and positive experience from the moment they walk through our doors. Key Responsibilities: Warmly greeting patients and making them feel comfortable and welcome. Answering multi-line phones and assisting patients with scheduling and general inquiries. Assisting with patient check-in/check-out and appointment confirmations. Verifying PPO insurance and updating patient information accurately. Communicating professionally with both English-speaking and Spanish-speaking patients. Coordinating with the clinical team to ensure smooth patient flow throughout the day. Maintaining a clean, organized, and professional front office environment. The Ideal Candidate Profile: Dental front desk/receptionist experience is a MUST. Bilingual English/Spanish – REQUIRED. Must be able to communicate confidently and professionally with Spanish-speaking patients. Previous experience working in a dental office – REQUIRED. Open Dental experience – Strong Plus. Candidates with hands-on experience using Open Dental are highly preferred. Experience with PPO insurance verification is strongly preferred. Experience with dental software such as Dentrix, Eaglesoft, or similar systems is a plus. Strong communication and customer-service skills. Ability to multitask and remain organized in a fast-paced dental office. Reliable, professional, and positive attitude. Strong attention to detail and ability to accurately handle patient information. The Ideal Candidate: If you are an energetic, dependable, and patient-focused individual who wants to be part of a 5-star dental team, we invite you to apply. Job Type: Full-time Pay: $22.00 - $24.00 per hour Application Question(s): Is our office convenient location for you? How many minutes drive is it to our office? Please describe your level of experience with verifying PPO dental insurance, including any specific practice management software you have used. On a scale of 1 to 10 (where 10 is highly effective), how would you rate your ability to convert a phone call from a new, hesitant patient into a scheduled appointment? Do you speak Spanish? Are you looking for a full-time position? Please note that this role is full-time, Monday through Friday. (9am - 6pm) How many years of experience do you have working as a Dental Front Desk/Receptionist? Experience is a Must. Work Location: In person

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