Join our Solana Beach, CA dental team as a Dental Receptionist / Front Desk

Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team.

Who We Are

We are a modern, patient-focused dental practice committed to providing exceptional oral healthcare services to our community. Our state-of-the-art facility features advanced technology and equipment, creating an ideal environment for delivering high-quality dental care. Our team values compassion, professionalism, and continuous learning, ensuring our patients receive the best possible experience.

Who We're Looking For

We're seeking a highly motivated Dental Receptionist / Front Desk who shares our commitment to excellence in patient care. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work effectively in a fast-paced environment. Previous experience in a similar setting is preferred, though we welcome recent graduates from accredited programs who demonstrate enthusiasm and dedication to their craft.

Responsibilities

• Provide exceptional customer service and support to patients and colleagues
• Maintain strict adherence to infection control and safety protocols
• Collaborate effectively with cross-functional teams to deliver seamless patient experiences
• Greet and assist patients in a friendly, professional manner
• Manage patient check-in and check-out procedures
• Schedule, reschedule, and confirm patient appointments
• Answer and manage incoming phone calls and patient inquiries
• Maintain and update patient information and records
• Enter and update treatment information, patient notes, and appointment details
• Knowledgeable in dental coding and common dental procedure codes
• Coordinate patient appointments according to provider and treatment needs
• Communicate with dentists, hygienists, dental assistants, and other office staff to ensure smooth patient flow
• Prepare patients for appointments and assist with front office organization
• Manage appointment cancellations, no-shows, and waitlists
• Provide patients with information regarding treatment appointments and office procedures
• Handle referrals and coordinate with outside dental offices when needed
• Maintain accurate and organized patient records
• Assist with daily administrative tasks and overall front desk operations
• Ensure a welcoming and professional experience for patients from check-in through check-out
• Multitask effectively in a fast-paced dental office while maintaining excellent customer service