Dental Receptionist / Dental Insurance Coordinator - American Dental Companies - Lake Havasu City, AZ

Join Our Thriving Practice! Experienced Dental ReceptionistInsurance Coordinator Wanted – Full-Time Location: Lake Havasu City, AZ Compensation: $20.00 – $25.00/hour (DOE) + Monthly Team Performance Bonus Potential Schedule: Monday – Friday | 8:15 AM – 5:30 PM Employment Type: Full-Time About Lake Havasu Dentistry At Lake Havasu Dentistry, we believe in doing dentistry differently! With over 1,000 5-star reviews, our practice has built a trusted reputation across Lake Havasu City by providing high-quality, compassionate, and conservative dental care. Led by Dr. Ryan Kurtz, our thriving practice operates with a high-energy team of 16 dedicated professionals-including doctors and 4 hygienists. We specialize in comprehensive family care, smile makeovers, sedation, and advanced implant solutions. Our patient promise is simple: transparent pricing, zero judgment, and helping every patient maximize their insurance benefits to avoid financial surprises. We are looking for an experienced, detail-oriented Dental ReceptionistInsurance Coordinator who thrives in a lively, fast-paced environment and wants to be an integral part of our close-knit dental family! Position Summary As our Dental ReceptionistInsurance Coordinator, you are the front-line ambassador for our practice and the backbone of our insurance operations. You will warmly greet patients, keep our active multi-line phones running smoothly, and manage critical insurance verification and claim workflows. This role is ideal for an experienced dental professional who enjoys staying busy, multitasking, and making a meaningful impact on patient care. Key Responsibilities Patient Check-InCheck-Out: Warmly welcome patients, manage smooth check-in/check-out procedures, and maintain an organized, upbeat front desk environment. Call Management: Confidently handle high-volume phone lines with outstanding customer service, warmth, and efficiency. Insurance VerificationSetup: Thoroughly verify patient insurance plans, break down benefits, and accurately attach insurance details into practice management software before appointments. Claims ProcessingManagement: Prepare, submit, and track dental insurance claims, resolve claim denials, and ensure timely reimbursement. Financial Transparency: Educate patients on their coverage, co-pays, and estimated out-of-pocket costs to uphold our commitment to transparent pricing. QualificationsSkills Dental Office Experience (Required): Minimum 1+ years of hands-on dental front office experience. Insurance Expertise (Required): Proven, in-depth knowledge of dental insurance verification, breakdown of benefits, and claim submission processes. Thrives in High Volume: Ability to multitask, stay organized, and remain calm and composed in a fast-paced setting with multiple ringing phone lines. Tech-Savvy: Proficiency with dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft). Strong Communication: Exceptional interpersonal skills with a team-first mindset and a commitment to patient-centered service. Why Join Us? Competitive Pay: $20.00 – $25.00/hour depending on experience. Bonus Potential: Monthly Team Performance Bonus potential-share in the practice's success! Comprehensive Benefits Package: Standard benefits including Medical, Dental, Vision, PTO, and 401(k). Consistent Work Schedule: Full-time weekday hours (Mon–Fri, 8:15 AM – 5:30 PM) with no late nights or weekends. Vibrant Culture: Work alongside a collaborative, supportive team of 16 in a modern, highly respected practice. Ready to Apply? If you bring strong dental insurance knowledge, love a fast-paced workday, and want to join a team that truly values its employees and patients, we'd love to hear from you! Apply today with your resume to take the next step with Lake Havasu Dentistry!

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