Dental Treatment Coordinator/Front Desk - Dr. Polina Vaynblat - Trenton, NJ

Treatment Coordinator / Front Office Team Member Join a supportive, family-owned dental practice where your work is valued and your team feels like a team. We are a well-established, family-owned private dental practice in Hamilton Square, NJ looking for an experienced, patient-focused Treatment Coordinator / Front Office Team Member to join our growing team. We take pride in creating an environment that is positive, supportive, and team-oriented . We believe in helping each other, treating our patients like family, and giving our team members the tools and support they need to succeed. We are looking for someone who wants more than just a job, someone who wants to become an important part of our practice and grow with us. The ideal candidate is energetic, organized, confident, and genuinely enjoys connecting with patients . You'll play an important role in helping patients understand their treatment, navigate their insurance and financial options, and feel comfortable moving forward with the care they need. What You'll Do Present and explain treatment plans clearly, confidently, and compassionately Build relationships with patients and help them feel comfortable moving forward with recommended care Provide insurance estimates and discuss financial and payment options Submit and follow up on insurance pre-authorizations Communicate with insurance companies regarding benefits and claims Check patients in and out while creating a warm, welcoming experience Schedule appointments and help maintain an efficient patient flow Answer incoming calls and help convert new patient inquiries into scheduled appointments Confirm appointments and maintain an organized schedule Maintain accurate patient information and documentation in Dentrix Work closely with our doctors, clinical team, and fellow front office team members Step in and support teammates when needed — we believe everyone works together What We're Looking For 2+ years of dental office experience — Required Dentrix experience — Required Strong understanding of dental insurance, benefits, and treatment planning Excellent communication and interpersonal skills Comfortable discussing treatment costs and financial options with patients Ability to build trust and guide patients through treatment decisions without making them feel pressured Positive, energetic, and professional attitude Strong organizational skills and attention to detail Excellent phone and customer service skills Dependable, motivated, and willing to help wherever needed Someone who values teamwork and contributes to a positive office environment Even Better If You Have Previous Treatment Coordinator experience Experience presenting larger or comprehensive treatment plans Strong case acceptance and patient follow-up skills Confidence handling financial conversations and overcoming patient concerns Why Join Our Practice? We're not a corporate dental office. We're a family-owned private practice that believes our team is one of the biggest reasons for our success. We offer a supportive work environment , a great team, opportunities to learn and grow, and doctors and leadership who genuinely care about the people they work with. We want our team members to enjoy coming to work, feel appreciated, and have the opportunity to build a long-term career with us. Benefits 401(k) 401(k) matching Paid time off Employee dental discount Opportunities for advancement and professional growth Supportive, team-focused work environment Job Types: Full-time, Part-time Schedule: To be discussed Location: Hamilton Square, NJ 08690 — In person Required Experience Dental office: 2 years Dentrix: 1 year Customer service: 1 year preferred If you're an experienced dental professional who loves working with patients, enjoys being part of a close-knit team, and is looking for a practice where you can make an impact and grow, we'd love to meet you. Pay: $20.00 - $30.00 per hour Benefits: 401(k) matching Paid time off Work Location: In person

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