Experienced Dental Front Desk Receptionist - Luma Ajlouni DDS - Gilroy, CA

Experienced Dental Front Office Professional Wanted — 5+ Years Experience Overview We are looking for a professional, personable, and experienced Dental Front Office Receptionist to join our team. We are seeking someone who understands that the front desk is the heart of a successful dental practice and can confidently manage patients, phones, insurance, payments, treatment plans, and scheduling. If you are someone who enjoys connecting with patients, stays organized in a busy environment, and knows how to keep a dental schedule productive and running smoothly, we would love to meet you! Join our dynamic dental team as an Experienced Dental Front Desk Receptionist and become the welcoming face of our practice!! What You’ll Be Responsible For Warmly greet and check patients in and out Provide an exceptional and professional patient experience Answer incoming calls with excellent phone etiquette and professionalism Schedule, reschedule, and confirm appointments efficiently Maintain a productive schedule while minimizing gaps and cancellations Verify dental insurance eligibility, benefits, and coverage Collect patient payments and accurately explain financial responsibilities Present treatment plans and confidently discuss treatment recommendations and costs Follow up with patients regarding recommended treatment Maintain accurate patient information, insurance details, and financial records Communicate effectively with doctors, hygienists, assistants, and the entire dental team Handle multiple priorities while remaining calm, organized, and friendly Help create a positive, efficient, and welcoming front-office environment What We’re Looking For Required: 5+ years of dental front office experience Dentrix experience Strong understanding of dental insurance verification and benefits Experience presenting treatment plans and discussing patient financial responsibilities Excellent phone and communication skills Strong scheduling and organizational abilities Professional, confident, and personable demeanor Ability to multitask and work efficiently in a busy dental office Dependable, punctual, and team-oriented A Plus: Spanish speaking Experience with treatment coordination and increasing treatment acceptance Experience managing a busy dental schedule Our Ideal Candidate We are looking for more than someone who simply answers the phone and schedules appointments. Our ideal candidate is proactive, confident, organized, and understands how to keep a dental office moving efficiently. You should be comfortable speaking with patients about treatment, insurance, and payments while maintaining a warm and caring approach. You know how to balance excellent patient care with maintaining a productive schedule. If you take pride in your work, enjoy working with people, and have the experience and confidence to be a strong front-office team member, we want to hear from you! Schedule Monday, Wednesday, Thursday - 8:30a-5p (with one hour lunch) Tuesday - 8:30a - 3:30p (with 30 mins lunch) One Saturday per month 7:30a-2:30 (with 30mins lunch) Why Join Our Team? Consistent Monday–Thursday schedule One Saturday per month Opportunity to become an important part of our dental team Professional and patient-focused work environment Opportunity to work with a team that values excellent patient care and an efficient, productive practice To Apply: Please submit your resume highlighting your dental front-office experience, Dentrix experience, insurance knowledge, and scheduling experience. We look forward to meeting you! Pay: $30.00 - $36.00 per hour Expected hours: 30.0 – 36.0 per week Benefits: Employee discount Paid sick time Paid time off Work Location: In person

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