Medical Receptionist(Dental) - Douglas Pohl DDS - Fort Walton Beach, FL

Overview We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various administrative tasks. This role is crucial in ensuring smooth operations within the medical office and enhancing patient experiences. Responsibilities Greet patients warmly and assist them with check-in and check-out processes. Manage appointment scheduling, including confirming and rescheduling as necessary. Handle medical collections and process payments efficiently. Be in contact with Veteran Affairs in how to best assist our patients including filing initial claims, relaying information to patients, and following up with Veteran Affairs regarding claims. Maintain accurate patient records and ensure documentation review is completed timely. Answer phone calls and respond to inquiries regarding services, appointments, and patient information. Collaborate with healthcare providers to facilitate seamless patient service. Utilize office management software Dentrix Ascend for record keeping and appointment management. Ensure the reception area is organized and welcoming for patients. Update the ledger efficiently and accurately. Skills Strong customer service skills with a focus on patient care. Experience in medical collection processes is highly desirable. Proficiency in office management tasks, including documentation review and scheduling. Familiarity with medical software systems such as Dentrix Ascend and Eagle Soft. Excellent communication skills, both verbal and written, to interact effectively with patients and coworkers. Ability to multitask efficiently. Job Type: Full-time Pay: From $20.00 per hour Benefits: Continuing education credits Free parking Malpractice insurance On-the-job training Paid training Experience: Dental receptionist: 1 year (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: Fort Walton Beach, FL 32548 (Required) Ability to Relocate: Fort Walton Beach, FL 32548: Relocate before starting work (Required) Work Location: In person

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