Dental Receptionist / Patient Care Coordinator - Arbor Dental - Nebraska City, NE

Join Our Growing Dental Team! We are looking for a motivated, confident, and personable Dental Receptionist / Patient Care Coordinator to join our team. This is an important role in our practice and the first impression our patients have when they walk through our doors. We are looking for someone who takes pride in exceptional customer service, organization, accuracy, and creating a positive patient experience. The ideal candidate is someone who naturally takes initiative, enjoys solving problems, and is comfortable stepping up and helping a team succeed. What You'll Do Welcome patients with warmth and professionalism Answer phones, schedule appointments, and manage patient flow Communicate with patients regarding treatment, appointments, and financial information Coordinate schedules and help keep the day running smoothly Verify insurance and assist with claims and patient accounts Follow up with patients regarding outstanding treatment and appointments Maintain accurate records and ensure details are handled correctly Help create an organized, positive, and efficient front office Work closely with doctors and the dental team to provide an exceptional patient experience Identify opportunities to improve systems and processes Be a positive, dependable presence and help set the tone for the team The Ideal Candidate We are looking for someone who is: Exceptional with people and genuinely enjoys helping others Highly organized and detail-oriented Confident, professional, and an excellent communicator Comfortable taking initiative and making decisions A strong problem-solver who doesn't wait to be told what to do Dependable and able to manage multiple priorities Positive, team-oriented, and willing to jump in wherever needed Comfortable having difficult or sensitive conversations when necessary Experienced in a leadership, supervisory, or team-lead role preferred Dental experience is a plus, but we are willing to train the right person What We Value We believe a great dental experience starts at the front desk. We want someone who understands that every phone call, interaction, and detail matters. We are looking for someone who wants to learn, grow, take ownership, and become an important part of our team. If you are someone who naturally looks for ways to make things better and enjoys being part of a growing practice, we'd love to meet you. Full-time position | Competitive pay based on experience | Benefits available If this sounds like you, we'd love to hear from you! Pay: $19.00 - $24.00 per hour Expected hours: 30.0 per week Work Location: In person

Read More