Dental Front desk - Bergman DDS - Vancouver, WA

Experienced Dental Front Office Coordinator Schedule: Monday–Thursday, 8:00 AM–5:00 PM Lunch: 1:00–2:00 PM We are looking for an experienced Dental Front Office Coordinator to join our team. We are seeking someone who is friendly, dependable, organized, detail-oriented, and able to work both independently and as part of a team. We are a long-standing dental practice where many of our patients have been with us for 20–30+ years. We value creating a warm, familiar environment and are looking for someone who genuinely enjoys getting to know our patients and building lasting relationships with them. Previous dental front office experience is required. Responsibilities Include: Checking patients in and out and providing a friendly, welcoming experience Preparing and reviewing the schedule in advance, including treatment, insurance, outstanding balances, and anticipated patient portions, and comfortably collecting amounts due Answering phones and assisting patients with scheduling, billing, insurance, and general questions Scheduling and confirming appointments Verifying dental insurance eligibility and benefits Creating and confidently presenting treatment plans, fees, and insurance estimates Following up on outstanding treatment and patient balances Communicating with patients by phone, email, and text Maintaining accurate patient information, account notes, and documentation Working closely with the clinical team to keep the day running smoothly Performing other dental front office duties as needed Qualifications: Previous dental front office experience required Eaglesoft experience strongly preferred Experience with insurance verification, patient accounts, treatment planning, and collections Comfortable discussing fees and collecting patient balances Strong communication, customer service, and organizational skills Able to stay ahead of responsibilities and work with minimal supervision Friendly, dependable, professional, and team-oriented Our Office: We are a stable, team-focused practice that values quality patient care and long-term relationships. We want someone who takes ownership of the front desk, enjoys getting to know our patients, and takes pride in helping the office run smoothly. Benefits: Benefits are available after successful completion of a 90-day probationary period . Job Type: Full-time Pay: From $26.00 per hour Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Work Location: In person

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